Sierra · 2 weeks ago
Web Producer
Sierra is creating a platform to help businesses enhance customer experiences with AI. The Web Producer will lead content publishing workflows, manage the content management system, and oversee quality assurance for published content while ensuring brand consistency and optimization.
Artificial Intelligence (AI)Enterprise SoftwareSaaS
Responsibilities
Lead end-to-end content publishing workflows, managing priorities and serving as the primary technical liaison between marketing, design, product, and development resources
Manage and optimize our content management system (CMS), ensuring it meets marketing needs while maintaining strong technical standards and scalable workflows
Oversee quality assurance for all published content, including SEO optimization, accessibility compliance, brand consistency, and accuracy across editorial surfaces (blog, news, resources)
Drive continuous improvement in content operations through process optimization, technology enhancements, and clear documentation for web standards, templates, and best practices
Translate product and marketing briefs into clear production plans, owning new page development through launch while maintaining localization workflows and timely updates across existing and new regions as we grow
Qualification
Required
5+ years of experience in web content management or digital production
Deep expertise with enterprise-grade content management systems (experience in Sanity is a plus!)
Strong technical understanding of web technologies, digital content best practices, creativity, a collaborative spirit, and an eye for detail
Experience with international content deployment and localization workflows
Excellent project management skills and ability to coordinate multiple stakeholders
Understanding of SEO, web accessibility standards (WCAG 2.1+), and digital brand governance
Leading complex content workflows for international launches, ensuring localization accuracy and maintaining brand consistency across regions and languages
QB the launch of a new product page by bringing together marketing, creative, and engineering teams
Help publish a backlog of ~12 pieces of content on the 'resources' page
Managing the creation and accuracy of blog and news posts
Overseeing resource lifecycle management
Handling content workflows for testing and optimization efforts
Supporting adherence to SEO, accessibility, and brand standards across all content launches
Preferred
Experience supporting AI, developer, or highly technical products, translating complex concepts into clear, scalable web content
Familiarity with modern web stacks and headless CMS architectures, and comfort partnering closely with engineering on production workflows
Experience scaling content operations in a fast-growing, global company, including building processes from scratch and evolving them as the org matures
Benefits
Flexible (Unlimited) Paid Time Off
Medical, Dental, and Vision benefits for you and your family
Life Insurance and Disability Benefits
Retirement Plan (e.g., 401K, pension) with Sierra match
Parental Leave
Fertility and family building benefits through Carrot
Lunch, as well as delicious snacks and coffee to keep you energized
Discretionary Benefit Stipend giving people the ability to spend where it matters most
Free alphorn lessons
Company
Sierra
Sierra provides a platform that builds and manages conversational AI agents for customer experiences.
H1B Sponsorship
Sierra has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2024 (2)
Funding
Current Stage
Growth StageTotal Funding
$635MKey Investors
SoftBank Vision FundGreenoaks
2025-12-04Series Unknown
2025-09-04Series Unknown· $350M
2024-10-28Series Unknown· $175M
Recent News
Tech Startups - Tech News, Tech Trends & Startup Funding
2026-01-23
2026-01-22
Company data provided by crunchbase