Tech Support Specialist I jobs in United States
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AAON, Inc. · 5 hours ago

Tech Support Specialist I

positionParkville, MO
timeFull-time
remoteHybrid
seniorityNew Grad, Entry Level

AAON, Inc. is a company that provides technical assistance to field technicians and end users. The Tech Support Specialist I role involves answering technical support calls, troubleshooting AAON controls, and performing administrative duties related to controls support.

Energy EfficiencyHeating Ventilation and Air Conditioning (HVAC)IndustrialManufacturing
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H1B Sponsor Likelynote

Responsibilities

Answers and solves technical support calls on AAON controls
Assists in testing and troubleshooting AAON digital controls
Performs job site startup and troubleshooting with field personnel
Evaluates the need for escalation to Mechanical Support / Engineering and Controls Engineering
Performs administrative duties associated with controls support position. Use Test Bench to assist field technicians with hardware I/O, SOO, and Applications
Must be available for afterhours field support during the work week, weekends, and holidays as needed. This is subject to change according to business needs
Some travel is expected for this position

Qualification

Electronic/digital low voltage controlsMulti-MeterElectronicsHVAC trainingMicrosoft SuiteInternet softwareContact management systemsRead Unit Wiring SchematicsMulti-taskingFollow directionsLeadership abilitiesEffective communicationDecision makingProblem-solvingOrganizational skillsTeamworkWork under pressure

Required

High School Diploma or equivalent
Demonstrates strong leadership abilities
Communicates effectively in written and spoken form
Exhibits good decision making and problem-solving abilities
Demonstrates strong multi-tasking capabilities and organizational skills
Works with minimal supervision
Ability to follow directions
Works effectively in a team environment
Works effectively in a fast-paced high-pressure environment
Electronic/digital low voltage controls
Multi-Meter
Knowledge of electronics
Microsoft Suite
Internet software
Contact management systems
Read Unit Wiring Schematics
Must be available for afterhours field support during the work week, weekends, and holidays as needed
Some travel is expected for this position

Preferred

Any Technical Trade School training
Electrical Controls and Instrumentation Automation
HVAC or Electrical training

Company

AAON, Inc.

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Driving the industry forward through the design, manufacturing, and rigorous testing of premium HVAC equipment.
dateFounded in 1988
location
Tulsa, Oklahoma, USA
people-size1001-5000 employees
web-link
https://www.aaon.com

H1B Sponsorship

AAON, Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2023 (1)
2021 (1)
2020 (1)

Funding

Current Stage
Public Company
Total Funding
$80M
2024-12-18Post Ipo Debt· $80M
1991-01-04IPO

Leadership Team

G
Gary Fields
Chief Executive Officer
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Roberto Giacomelli
Senior Vice President of Operations
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Recent News

PR Newswire
AAON Activates Accordion Feature on Credit Facility to Support Growth
2025-12-29
PR Newswire
AAON Announces Promotion of Doug Wichman to EVP & General Manager Role
2025-12-01
Dycom Industries Inc
Dycom Industries, Inc. Appoints Stephen O. LeClair to Board of Directors
2025-11-10
Company data provided by crunchbase