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Husky Technologies · 1 day ago

Service Technician

New York, United States

Full-time

Onsite

Senior Level, Lead/Staff

10+ years exp

Husky Technologies is a leader in developing state-of-the-art technology, seeking a Service Technician to provide technical support for injection molding systems. The successful candidate will troubleshoot, maintain, and optimize systems while ensuring superior customer relations and mentoring team members.

Machinery

Responsibilities

Troubleshoot and make corrections as required to all control systems including hydraulic system, mechanical system, pneumatic system, electrical and electronic system and the programmable controls

Calibrate machine to achieve optimum performance, and set up and maintain machines

Provide system setup and startup support for all Husky equipment

Develop an organized approach to solving machine problems by use of all available reference materials including manuals, drawings, procedures, etc

Repair and/or replace any component on machine, robot, product handling equipment and mold as required

Develop and maintain superior customer relations

Co-ordinate and liaise with internal resources to ensure effective customer service

Instruct service technicians and/or customer operators on the maintenance and safe operation of injection molding systems

Must communicate with Call Center/SIF Team/Spare Parts Centers to get answers to problems encountered in the field

Provide regular and effective written reports to the Service Team Leader

Arrange for the return of parts to Spare Parts Center

Perform all tasks required by your team leader

Qualification

Injection molding processTroubleshooting systemsMechanical system assemblyBlueprintsPlastic processing knowledgeCustomer service orientationCommunicationTeam playerPositive attitude