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Yapi · 14 hours ago

Solutions Consultant

United States

Full-time

Remote

Mid Level

$90K/yr - $110K/yr

4+ years exp

Yapi-DoctorLogic is a fast-growing, innovative Website Marketing Platform helping healthcare providers grow their practices. The Solutions Consultant serves as a pre-sales partner, identifying business needs and translating them into effective solutions, while collaborating with various teams to enhance client success and influence product direction.

DentalEnterprise SoftwareHealth CareInformation TechnologyMobile AppsSales AutomationSoftware

Culture & Values

Responsibilities

Partner with Account Executives and marketing team support early-stage and mid-to-late-stage discovery, including identification and documentation of Critical Business Issues (CBIs)

Support complex sales cycles involving multiple stakeholders, integrations, or advanced workflow considerations

Partner with Account Executives to proactively address technical considerations and strengthen buyer trust and confidence

Actively contribute to internal deal strategy, solution positioning, and solution design to advance opportunities and improve win outcomes

Translate prospect business needs and unarticulated or emerging challenges into tailored Yapi-DoctorLogic solutions across websites, digital marketing, and patient engagement workflows

Maintain expert-level knowledge of platform capabilities, integrations, limitations, and product roadmap to inform solution design and buyer guidance

Serve as a trusted subject-matter expert on healthcare practice operations, systems, and the end-to-end digital patient journey

Serve as a trusted advisor by clearly connecting product capabilities to measurable business outcomes and operational impact

Clearly articulate value tradeoffs and implementation considerations when needed

Lead and support advanced, role-specific product demonstrations that extend beyond standard AE demos to reinforce value, differentiation, and solution fit

Personalize product demonstrations for mid-size and enterprise prospects to reflect specialty, size, workflows, and strategic priorities

Design and tailor demos and walkthroughs to reflect each practice’s size, specialty, workflows, and strategic objectives

Lead or support technical deep dives, Q&A sessions, and solution reviews with clinical, operational, or technical stakeholders

Assist in proof-of-concept or pre-sales validation efforts when appropriate

Act as the voice of Sales, and prospects back into Product and Engineering by sharing feedback, trends, and unmet needs to inform roadmap direction

Partner with Product, Marketing, Onboarding, and Client Success to improve sales feedback loops and prospect-to-customer handoff

Collaborate with Client Success teams to understand and incorporate real client success stories into sales messaging and demonstrations

Influence and enhance demo environments, sales enablement materials, FAQs, and competitive positioning to strengthen sales effectiveness and differentiation

Identify recurring prospect questions or objections and help improve sales tooling and messaging

Drive continuous improvement of the end-to-end buying experience through insight, feedback, and cross-functional collaboration

Qualification

B2B SaaS experienceHealthcare technology knowledgeTechnical pre-sales experiencePresentation skillsCRM tools familiarityDigital marketing knowledgeCollaboration skillsConsultative problem-solvingTechnical curiosityStakeholder empathyStructured discoveryClear communicationOwnership mindset

Required

4+ years experience in a Solutions Consultant, Sales Engineer, Implementation Consultant, or Technical Pre-Sales role

Experience supporting B2B SaaS sales cycles (mid-market preferred)

Experience in healthcare, dental, medical SaaS, or practice management technology

Strong presentation and demonstration skills with executive and operational stakeholders

Ability to translate technical concepts into clear business value

Strong technical curiosity and comfort leading in-depth, solution-oriented conversations—enjoys synthesizing complex client needs into clear, actionable technology solutions

Familiarity with CRM tools (Salesforce preferred) and virtual selling platforms (Zoom, Gong)

Strong collaboration skills and comfort working in a fast-paced, evolving environment

Preferred

Previous experience working as a practitioner in a dental or medical office

Experience supporting B2B SaaS sales cycles

Experience with digital marketing and website platforms, including SEO fundamentals, web analytics, integrations, and performance optimization concepts (e.g., site architecture, local search, on-page SEO, conversions)

Prior partnership with quota-carrying Account Executives

Startup or high-growth SaaS experience

Bachelor's degree or equivalent experience