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Builders FirstSource · 23 hours ago

Travel Field Services Supervisor Install - Indirect

Jackson, GA

Full-time

Onsite

Mid, Senior Level

5+ years exp

Builders FirstSource is America’s largest supplier of building materials and services. The Travel Field Services Supervisor will oversee field services personnel, ensuring customer complaints regarding product quality are addressed efficiently. This role involves supervising staff, investigating product conditions at customer sites, and providing training and guidance to team members.

Building MaterialManufacturingReal Estate

H1B Sponsor Likely

Responsibilities

Provides work direction and supervision to Field Service Representatives. Leads and directs employees including assigning, monitoring and reviewing work progress and accuracy, providing guidance, addressing escalated issues and training less experienced team members. May provide input on the performance of assigned employees to management

Investigates/examines the condition of company building products on the customer’s site at all stages of construction based on concerns raised by the customer; reports back to the management on findings

Recommends replacement or repair of defective components in a typical situation; assists field services personnel with resolving more complex issues

Negotiates and approves third party repair/adjustment; inspects completed work for quality adherence

Provided on-the-job training to field services team members

Plans and paces own work efficiently and oversees the work of the Field Service team in order to meet daily, weekly, project, or team related productivity goals

On occasion, may perform same work duties as a Field Service Representative

Understands and observes all safety procedures and practices in order to prevent injury to self or co-workers; attends periodic safety meetings as required; may recommend changes to improve safety procedures

Qualification

Truss Technician CertificationSupervisory SkillsCompany ProductsBusiness MathematicsAttention to DetailCommunication SkillsInterpersonal Skills

Required

High school diploma or General Education Degree (GED) required and five (5) years installation or related experience, or equivalent combination of education and experience

Requires knowledge gained through completion of Truss Technician Training Levels I and II certification

Valid driver's license

Knowledge of company products, production processes and quality standards

Knowledge of company product pricing, discount and estimating formulas and guidelines

Strong attention to detail

Ability to supervise and achieve work productivity through others

Strong communications and interpersonal skills

Knowledge of business mathematics

Benefits

Competitive, affordable benefits designed to make life better for you and the people you love

Great plans that help you and your family to live happier, healthier and more secure lives

Company

Builders FirstSource

Glassdoor3.9

Builders FirstSource provides professional class building materials and services to homebuilders and remodelers.

Founded in 1990

Dallas, Texas, USA

10001+ employees

http://www.bldr.com

H1B Sponsorship

Builders FirstSource has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1)

2023 (2)