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GCG · 17 hours ago

Inside Sales Account Manager - Tempe, AZ - GCG Connectivity & Power Solutions

Tempe, AZ

Full-time

Hybrid

Entry, Mid Level

2+ years exp

GCG is building a new inside sales team in Tempe, Arizona, to support its growing West Coast customer base. The Inside Sales Account Manager will manage customer accounts, deliver responsive service, and identify opportunities for business growth.

Electrical & Electronic Manufacturing

Responsibilities

Manage a high volume of customer accounts while consistently delivering revenue and margin targets

Serve as a primary point of contact for customer inquiries, order processing, and quoting requests

Provide timely, accurate quotes and follow up to ensure conversion and customer satisfaction

Maintain an active pipeline of opportunities, prioritizing speed, accuracy, and follow-through

Identify and execute cross-sell, up-sell, and repeat sales opportunities within existing accounts

Build strong working relationships with customer contacts by understanding ongoing needs and expectations

Accurately document customer interactions, quotes, and opportunity activity in CRM (Salesforce)

Partner closely with Customer Success Managers, Territory Sales Managers, and internal teams to support customer needs

Communicate account activity, pipeline status, and performance updates to inside sales leadership

Contribute to a consistent, efficient quote-to-cash process that supports scale and growth

Perform other duties as assigned

Qualification

Inside sales experienceCRM proficiencyCustomer relationship managementIndustry experienceMicrosoft Office proficiencyCommunication skillsTeamworkCritical thinkingAdaptability

Required

High School Degree or Equivalent required

2+ years of inside or outside sales experience maintaining and developing customer relationships in a business-to-business sales environment (Inside or Outside)

Industry experience, ideally in distribution, manufacturing, or a related technical environment

Proficiency with a CRM platform and Microsoft Office suite

Self-starter and able to work effectively under pressure in a fast-paced environment

Ability to communicate clearly, both verbally and in written form with a diverse population of people

Ability to work in team environment

Ability to think critically, address problems proactively, and collaborate effectively to get things done, building and nurturing strong relationships

Ability to adapt to the changes of an evolving team

Preferred

Bachelor's Degree preferred

Salesforce preferred

Benefits

Comprehensive health coverage with multiple plan options (CDHP and PPO)

Company-paid life and disability insurance

401(k) with company match

Supplemental insurance options

Generous time off including PTO, paid holidays, parental leave, and compassionate care leave

Wellness and support programs including EAP resources, wellness incentives, and telehealth

Additional benefits such as dental and vision coverage, FSAs/HSAs with company contributions, pet insurance, legal services, and identity theft protection

Company

GCG

GCG is a global provider of wire, cable, and connectivity products, as well as customized solutions for automated factories, serving diverse sectors including Communications, OEM, Data Centers, Renewable Energy and more.

Founded in 2016

Chicago, Illinois, US

1001-5000 employees