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Beacon Mobility · 1 day ago

Program Coordinator

Woburn

Full-time

Hybrid

Entry, Mid Level

2+ years exp

TransAction Associates Inc is seeking a Program Coordinator to support their Transportation Demand Management consulting practice. This role involves managing multiple client projects, providing customer support, and assisting in program implementation and communications.

CommunitiesLogisticsTransportation

Responsibilities

Provide administrative and operational support to the consulting team across multiple projects

Support the coordination and administration of TDM programs for TMAs, employers, municipalities, and other clients

Coordinate and support commuter programs at client sites focused on reducing drive-alone travel and promoting alternatives such as transit, carpooling, shuttles, biking, and walking

Assist with the development and rollout of new TDM initiatives tailored to client needs

Track project timelines, work plans, and deliverables

Draft and distribute newsletters, announcements, and targeted communications

Support website updates, social media content, email campaigns

Assist with the creation of promotional materials such as digital graphics, flyers, presentations, and web content

Plan and support outreach events, workshops, and promotional activities

Coordinate logistics for in-person and virtual events, including materials and follow-up communications

Assist the consulting team in supporting shuttle services planned and managed by TransAction Associates and operated in coordination with TransAction’s Corporate Shuttle Division

Provide customer support related to shuttle programs, including responding to rider inquiries and assisting with service communications

Coordinate with internal teams to help roll out and promote new shuttle services

Support proposal development, grant applications, and new project pursuits

Assist with research, drafting, and coordination related to new business opportunities

Qualification

Program coordinationProject supportCommunication skillsCustomer serviceResearch skillsGraphic design toolsTeam collaborationProblem-solvingStrategic thinkingAttention to detail

Required

Bachelor's degree in communications, marketing, planning, business, public policy, or a related field, or an equivalent combination of education, training, and professional experience

2–4 years of experience in program coordination, project support, marketing, or a related role

Strong organizational skills and attention to detail, with the ability to manage multiple priorities across projects

Excellent written and verbal communication skills, including the ability to synthesize information clearly and effectively

Customer-service oriented, with the ability to work productively with a wide range of stakeholders

Ability to work independently while collaborating closely with a team in a consulting environment

Demonstrated initiative and problem-solving skills, with the ability to identify needs, research options, and propose solutions

Strong research and learning skills, including the ability to quickly understand new topics and apply information in a practical, client-focused way

Strategic and creative thinker with an interest in improving programs, communications, and internal processes over time

Preferred

Experience with transportation demand management, transportation planning, sustainability, or related fields

Experience using graphic design tools (such as Adobe Creative Suite), Squarespace or similar platforms, survey development tools, and basic GIS or mapping tools

Experience supporting transit or shuttle programs