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Frankenmuth Insurance · 5 hours ago

Commercial Lines Field Manager (West Michigan)

Michigan, United States

Full-time

Onsite

Senior Level, Lead/Staff

10+ years exp

Frankenmuth Insurance is a company that focuses on agency management and underwriting. The Commercial Lines Field Manager is responsible for agency management, underwriting, portfolio management, and customer relations for the profitability and growth of an assigned territory through a network of independent agents.

Auto InsuranceInsurance

Growth Opportunities

No H1B

Responsibilities

Performs Underwriting duties, particularly regarding new business, including:

Reviews and evaluates insurance applications within defined authority. Approves, modifies or declines risks

Communicates with agents and internal staff to collect necessary information to perform risk assessment

Determines need for placement of reinsurance, if necessary

Maintains profitable business in territory through proper selection, pricing, and monitoring of business

Maintains thorough and complete file documentation, logically outlining details and account decisions

Knows and applies underwriting concepts including risk selection, exposure and hazard identification and control, coverage implications, and loss analysis

Understands pricing components and rating methodology and correlates pricing to exposure

Asks key questions to ascertain the full scope of operations, the key exposures and needed controls

Responsible for agency management and customer relations within assigned territory, including:

Identifies, solicits, and recommends the appointment of new agencies; evaluates and recommends the rehabilitation or termination of existing agencies

Regularly visits agencies within field center and maintains liaison between company and agency staff. Demonstrates in-depth knowledge of Frankenmuth's products and appetites

Trains agency staff on company philosophy, systems, products, policies and procedures

Establishes, implements and monitors annual agency plans

Assists agencies and the company in identifying and exploiting markets for company products. Utilizes market and competitor information to enhance agent relationships

Assists with events including round table meetings, training and agency appreciation events

Prioritizes and develops effective relationship management to build trust, facilitate negotiation, and secure commitment in order to improve results

Responds to producer needs in a timely manner

Involves other internal business partners (Underwriting, Claims, Loss Control, Premium Audit, Billing, etc.) in the prospecting, underwriting and servicing the account. Also facilitates the resolution of any issues between agency and the company

Manages territory portfolio, including

Oversees assigned portfolio to achieve gross written premium, profitability, rate, retention, new business, industry and line of business mix

Develops an understanding of various financial reporting information and insurance performance measures in the management of risks

Demonstrates an understanding of the market factors that can affect pricing (i.e. distribution channels, competition, organization’s growth/ profit strategy, regulation, reinsurance costs, etc.)

Analyzes quality, volume, mix of business and profit for assigned producers. Identifies trends in submission activity and works with them to meet production targets as established

Displays confidence in negotiating terms, conditions and pricing, and finds creative solutions to write business as the need arises

May provide leadership to junior staff by assigning tasks, training and providing guidance. May provide input to management regarding junior staff performance

Performs other duties as assigned

Qualification

UnderwritingAgency managementPortfolio managementRisk assessmentCustomer relationsFinancial reportingTrainingMarket analysisRelationship managementProduct knowledgeTraining agency staffEvent coordinationNegotiationCommunicationTeam leadershipCreative problem solving

Required

Ideal candidate will reside in Kent County, Michigan

Under limited supervision and with significant independent judgment is responsible for agency management, underwriting, portfolio management, and customer relations for the profitability and growth of an assigned territory through a network of independent agents

Performs Underwriting duties, particularly regarding new business, including: Reviews and evaluates insurance applications within defined authority. Approves, modifies or declines risks

Communicates with agents and internal staff to collect necessary information to perform risk assessment

Determines need for placement of reinsurance, if necessary

Maintains profitable business in territory through proper selection, pricing, and monitoring of business

Maintains thorough and complete file documentation, logically outlining details and account decisions

Knows and applies underwriting concepts including risk selection, exposure and hazard identification and control, coverage implications, and loss analysis

Understands pricing components and rating methodology and correlates pricing to exposure

Asks key questions to ascertain the full scope of operations, the key exposures and needed controls

Responsible for agency management and customer relations within assigned territory, including: Identifies, solicits, and recommends the appointment of new agencies; evaluates and recommends the rehabilitation or termination of existing agencies

Regularly visits agencies within field center and maintains liaison between company and agency staff. Demonstrates in-depth knowledge of Frankenmuth's products and appetites

Trains agency staff on company philosophy, systems, products, policies and procedures

Establishes, implements and monitors annual agency plans

Assists agencies and the company in identifying and exploiting markets for company products. Utilizes market and competitor information to enhance agent relationships

Assists with events including round table meetings, training and agency appreciation events

Prioritizes and develops effective relationship management to build trust, facilitate negotiation, and secure commitment in order to improve results

Responds to producer needs in a timely manner

Manages territory portfolio, including; Oversees assigned portfolio to achieve gross written premium, profitability, rate, retention, new business, industry and line of business mix

Develops an understanding of various financial reporting information and insurance performance measures in the management of risks

Demonstrates an understanding of the market factors that can affect pricing (i.e. distribution channels, competition, organization's growth/ profit strategy, regulation, reinsurance costs, etc.)

Analyzes quality, volume, mix of business and profit for assigned producers. Identifies trends in submission activity and works with them to meet production targets as established

Displays confidence in negotiating terms, conditions and pricing, and finds creative solutions to write business as the need arises

May provide leadership to junior staff by assigning tasks, training and providing guidance. May provide input to management regarding junior staff performance

Performs other duties as assigned

Level 7: More than 10 years related experience and/or training; or bachelor's degree (B.A.) or equivalent; or equivalent combination of education and related experience/training

A minimum requirement for this position is the ability to work legally in the United States. No visa sponsorship/support is available for this position, including for any type of U.S. permanent residency (green card) process