Field Services Technician - Plymouth, IN jobs in United States
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Mercury Fiber ยท 6 days ago

Field Services Technician - Plymouth, IN

positionWarsaw, IN, US
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level

Mercury Fiber is a leading provider of high-speed Internet and digital phone service. The Field Services Technician will be responsible for installing broadband equipment, interacting with customers, and ensuring the proper configuration of home equipment to the Mercury Network.

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Responsibilities

Installation of broadband equipment at customer premises
Interact with subscribers and represent the company in a professional manner
Properly configure and connect customer's home equipment to the Mercury Network
Troubleshoot broadband customer equipment
Assist sales team with localized marketing efforts

Qualification

Basic mechanical skillsBasic computer networking skillsHandPower toolsCustomer service orientedEffective communication skillsBasic computer skillsClean driving recordSelf-Motivated

Required

Follow cabling procedures for wiring homes and businesses
Comfortable working on ladders, roofs, attics, crawl spaces, and other confined and elevated locations
Basic mechanical skills
Knowledge of and ability to operate basic hand and power tools
Basic computer skills and proficiency with computers
Basic computer networking skills and knowledge
Use of PC based applications to program and diagnose various communications equipment
Clean driving record and valid driver's license
Self-Motivated
Customer service oriented and professional in appearance
Ability to communicate effectively, both orally and in writing

Benefits

Health
Vision
Basic Dental & Life Insurance
STD
LTD
401k
Paid Time Off
Paid Training

Company

Mercury Fiber

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At Mercury Fiber, we believe that fast, reliable internet is the foundation of thriving communities.
dateFounded in 2007
location
Mound City, Kansas, USA
people-size201-500 employees
web-link
https://mercurybroadband.com

Funding

Current Stage
Growth Stage
Total Funding
unknown
2022-11-08Acquired

Leadership Team

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Garrett Wiseman
President/CEO
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Anastasia Krotov
Chief Financial Officer
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Recent News

PRWeb
Bridging The Digital Divide: Mercury Broadband to Maintain Affordable Connectivity Program Rates
2024-05-05
Fierce Wireless
UPDATED: Questions emerge about Mercury Broadband's coverage in Michigan
2024-04-15
Fierce Telecom
Questions emerge about Mercury Broadband's coverage in Michigan
2024-03-14
Company data provided by crunchbase