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FHI · 21 hours ago

Talent Solutions Partner

Savannah, GA

Full-time

Hybrid

Mid Level

3+ years exp

FHI is a company focused on passionate customer service, and they are seeking a Talent Solutions Partner for Steel Toe Talent. This hybrid role involves growing client relationships, expanding service utilization, and ensuring exceptional execution of recruiting solutions.

AutomotiveLogisticsTransportation

Responsibilities

Represent Steel Toe Talent as a brand ambassador at client sites, industry events, and prospect meetings

Identify new opportunities within existing accounts and uncover potential prospects through outreach, networking, and field visibility

Collaborate with the Director of TA & STT to refine proposals, pricing, scopes of work, and solution design

Lead initial discovery conversations with prospects and translate operational challenges into recommended STT solutions

Maintain a consistent pipeline of leads and opportunities with accurate tracking and reporting

Own the client experience for assigned accounts—building strong, trust-based relationships with leaders and stakeholders

Conduct regular client check-ins, performance reviews, and data-driven updates to ensure satisfaction and alignment

Proactively identify risks, gaps, and areas for improvement; escalate as needed with recommended solutions

Serve as the primary point of contact for client deliverables, timelines, expectations, and communication

Ensure all engagements follow STT processes and maintain a high standard of execution

Perform hands-on recruiting support as needed, including sourcing, screening, assessing, and funnel management

Partner with internal recruiters and hiring leaders to ensure timely, accurate delivery of candidates

Oversee project launches (including Surge Hiring engagements), traveling onsite to support kickoffs, intake sessions, and alignment meetings

Monitor KPIs for each engagement (time-to-fill, submittal volume, quality, conversion rates) and communicate insights to clients

Ensure all candidate pipelines, ATS workflows, and reporting processes align with STT expectations

Travel regularly (up to 40–60%) to client sites for relationship building, intake sessions, operational walk-throughs, and engagement support

Facilitate onsite brand evangelism—helping clients understand the STT model, offerings, and value

Qualification

Recruitment experienceClient managementBusiness acumenData analysisCRM toolsATS systemsCommunication skillsProblem-solving skillsOrganizational skillsPresentation skillsCritical thinking