Health Admins · 14 hours ago
Enrollment System Administrator
Austin, TX, US
Full-time
Hybrid
Senior Level
5+ years expHealth Admins is a leading third-party administrator in the healthcare space, and they are seeking a highly skilled Enrollment System Administrator to join their dynamic team. This role is responsible for managing the Enrollment 123 (E123) system, optimizing enrollment workflows, and ensuring compliance with industry standards while supporting product implementations and internal teams.
MarketingService Industry
Responsibilities
Oversee the operation and maintenance of the Enrollment 123 (E123) system, ensuring system functionality and performance align with organizational needs
Manage and monitor scheduled jobs, ensuring timely and accurate execution
Configure and update enrollment and sales workflows, eligibility files, and vendor integrations within the system
Collaborate with cross-functional teams to implement new products, vendors, and enrollment processes within the E123 platform
Analyze system capabilities to recommend and implement operational enhancements
Ensure seamless integration of new products, communications configurations, and vendors into the system
Work with cross-functional teams to ensure compliance with regulatory and company standards during product rollouts
Ensure accuracy and integrity of data within the E123 system, including eligibility files and broker, and enrollment data
Generate reports and metrics to support operational decision-making and monitor system performance
Audit system outputs for compliance with organizational and regulatory standards
Evaluate and refine enrollment and operational processes to improve efficiency and scalability
Identify opportunities for automation within the E123 platform and implement approved solutions
Maintain detailed documentation of system configurations, processes, and workflows
Provide guidance on operational best practices based on TPA and insurance industry knowledge
Provide technical support and guidance to internal teams utilizing the E123 system
Develop and deliver training materials to ensure users are proficient in system functionalities
Serve as the primary point of contact for submitting and managing tickets to E123 support
Coordinate directly with the E123 team to resolve issues, implement updates, and manage system improvements
Maintain clear communication with internal teams regarding system updates, changes, and enhancements
Stay current on E123 system updates, industry trends, and best practices to enhance organizational use of the platform
Ensure all configurations and processes comply with company policies, data security requirements, and industry standards
Conduct regular reviews and updates of system security settings and user permissions
Qualification
Required
5+ years of experience with the Enrollment 123 (E123) system, including configuration, maintenance, and troubleshooting
5+ years of experience in enrollment operations, TPA functions, or related insurance industry experience
Knowledge of automating processes and workflows within E123 or similar platforms
Proficiency in Google Workspace (Docs, Sheets, Slides, Drive) for documentation and collaboration
Excellent verbal, written and interpersonal communication skills
Must be self-motivator and self-starter
Exceptional listening and analytical skills
Solid time management skills
Ability to multitask and successfully operate in a fast paced, team environment
Must adapt well to change and successfully set and adjust priorities as needed
Preferred
1–2 years of experience in product implementation within an enrollment system environment
Proficiency in Google Suite, Salesforce, and Teamwork
Familiarity with vendor integrations and operationalizing workflows in enrollment systems
Understanding of data security requirements and compliance standards, especially within the healthcare or enrollment industry
Benefits
Competitive salary and benefits package
Dynamic and innovative work environment
Opportunities for professional growth and development
Remote work flexibility
Company
Health Admins
Health Admins is a rapidly growing administration, management, and marketing company that offers support to non-profit trade associations.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Jonathan Green
Chief Executive Officer
Jeffrey Komatz
CFO
Company data provided by crunchbase