ITNPortland · 1 day ago
Executive Director
Westbrook, ME
Full-time
Hybrid
Director/Executive
$60K/yr - $60K/yrITN•Portland, a nonprofit providing transportation for seniors and individuals with disabilities, is seeking an experienced Executive Director. The role involves overseeing the organization's management and financial health, implementing community outreach and fundraising programs, and ensuring effective governance and operations.
Non-profit Organizations
No H1B
Hiring Manager
Morgan Jameson
Responsibilities
Implementation of ITN•America• Community Outreach programs to create a steady pipeline of volunteer drivers, including setting up and delivering community presentations on the need for volunteers
Training and maintaining relationships with all volunteers to increase volunteer satisfaction and retention
Responsible for the implementation of ITN•America• fundraising campaigns including the annual appeal, the Walk for Rides, and Car Trade and Car Donation programs
Engage in grant writing for special programs, as needed
Primary responsibility to assure good community relations, and to engage the Board of Directors, to cultivate, support and maintain corporate relationships and sponsorships
Schedule and staff all meetings of the Board of Directors and the annual meeting of the members; file or renew any annual reports or licenses with the state of Maine, and any other responsibilities as described in the Corporation’s by-laws
Learn the system tools for efficient management of ITN•Portland
Carry out all policies set by the Board of Directors pertaining to ITN•Portland• operation, including human resources policies, employee training, and compliance with all relevant state and federal workplace policies
Adhere to all of ITN•Portland• and ITN•America• policies and procedures as presented in the ITN Affiliation Agreement
Effective collaboration, partnership, and sharing of best practices with ITN•America• staff to support the operations of ITN•Portland• and ITN•America• is an essential requirement of this position. The Executive Director understands and agrees that in this capacity as the model ITN community, he/she will allow ITN•America•’s staff to: Train other affiliate staff; Train ITNAmerica finance staff by doing ITN•Portland•’s bookkeeping; Pilot test material, software, and marketing programs; Participate in research programs; Host visitors from other communities by taking them on rides and introducing them to staff and volunteers; Participating in training programs and curricula for affiliates; and Collaborating with ITNAmerica in community outreach events
Accept and complete other tasks as assigned by the Board of Directors
Recruit, hire and manage all office staff and drivers as necessary to cover operations 24/7 including dispatching, customer service, and daily bookkeeping
Recruit and supervise qualified interns and file all reports as required by the participating school and funding agencies or organizations, locally or through ITN•America•
Efficiently manage the resources of the corporation so there is a sustainable balance of revenue from fares, rides from volunteers and fundraising dollars to cover expenditures
Learn and train staff on the ride dispatching software. Cover the dispatching functions of the office as scheduled and additionally as needed
Supervise ITN•Portland• staff to organize and maintain records of all ITN•Portland• business in the community, including membership, customers, business contacts, adult children and family connections, and all relationships through Community Outreach Programs, including the newsletter, web page and advertising brochures
Primary responsibility that all monthly personal transportation account statements and regular mailings, such as birthday greetings and the monthly billing news are completed and delivered in a timely manner
Primary responsibility for production and mailing of regular annual mailings: Volunteer Annual Statements
Supervise the dispatch office to assure that all aspects of the transportation service run smoothly, including the proper training, scheduling of, and communications with all drivers and dispatchers; the registration, repair, and proper maintenance of vehicles; the acquisition, operations and maintenance of all necessary communications equipment and technology
Assure that customer service needs and issues are addressed in a timely manner
Assure that all customer requests for rides are covered, without limitation
Assure that the work area and work practices focus on safety, including reports of all work related accidents via an incident report immediately and any possible work related safety concerns to the proper authority
Qualification
Required
Substantial management and community outreach experience, business management experience preferred, transportation experience is not required
Bachelor's level degree required
Strong written and verbal communication an absolute must
Must be able to work without close supervision and to meet timelines
Ability to plan, organize, problem solve, and prioritize in a quickly growing organization
Ability to work with ITN•America•™ staff
Highly organized and flexible in dynamic environment
Commitment to ITN•Portland•'s mission and values
Benefits
Paid vacation and sick time
Health insurance benefit
Work from home position requiring office attendance for meetings and events approximately once a week
Company
ITNPortland
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase