Kyndryl · 3 months ago
Sr Lead Experience Strategist
United States
Full-time
Remote
Senior Level, Lead/Staff
$111K/yr - $211K/yr
7+ years expKyndryl is a company that designs and manages mission-critical technology systems. They are seeking a Senior Lead Experience Strategist to connect business needs, technology, and human insights to deliver value, while leading organizations through complex challenges and creating actionable roadmaps for transformation.
Information Technology & Services
Responsibilities
Discovering opportunities through research and collaboration
Creating clear, actionable roadmaps for experience-led transformation
Guiding teams to deliver practical solutions that make a tangible impact
Qualification
Required
Business Acumen: You understand business strategy and can connect it to experience
Psychology: You have a deep understanding of human needs and behavior
Business + Tech + Experience: You can create integrated experience strategies that blend business, technology, and user needs
Co-Creation: You excel at aligning stakeholders through workshops and collaborative sessions
Value Identification: You have a knack for uncovering new sources of value
Experience Optimization: You can evaluate and recommend ways to optimize experiences
Storytelling: You can communicate clearly and compellingly
Research: You can design and conduct user research, market evaluations, and competitive analyses
AI and Data Ethics: You leverage AI tools while maintaining quality and ethical standards
Demonstrated ability to connect business strategy with customer experience
Strong understanding of human behavior and psychology as it relates to user experiences
Proficiency in developing integrated strategies that blend business, technology, and user needs
Experience facilitating collaborative workshops and stakeholder alignment sessions
Skill in identifying new sources of value for organizations
Bachelor's degree or equivalent professional portfolio
Preferred
Experience in industry verticals relevant to enterprise environments
7 + years experience is preferred
Background in both large organizations and agency settings
Knowledge of IT infrastructure, technical applications, or data science
Expertise in human-centered disciplines such as change management or applied social sciences
Experience with AI, machine learning, or data ethics
Sustainability Strategy
CX Optimization
Innovation Strategy
Operational Design and Business Processes
Brand Strategy
Benefits
Medical and dental coverage
Disability
Retirement benefits
Paid leave
Paid time off
Company
Kyndryl
Kyndryl is an information technology and services company.
10001+ employees
H1B Sponsorship
Kyndryl has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (37)
2024 (35)
2023 (20)
2022 (39)
2021 (2)
Funding
Current Stage
Public CompanyTotal Funding
$500M2024-02-20Post Ipo Debt· $500M
2021-11-04IPO
Leadership Team
Antoine Shagoury
Global Chief Technology Officer
David B. Wyshner
Chief Financial Officer
Recent News
2026-01-23
2026-01-23
2026-01-22
Company data provided by crunchbase