American Freedom Insurance Company · 2 days ago
Bilingual Auto Claims Adjuster
American Freedom Insurance Company is seeking a Bilingual Auto Claims Adjuster to assist policyholders in navigating the claims process. The role involves investigating and resolving auto claims, making sound judgments, and ensuring cost control while providing exceptional customer service.
Responsibilities
Investigate & Resolve Claims: Assess and resolve auto claims with moderate supervision, focusing on coverage, liability, and damages
Judgment & Decision-Making: Use sound judgment to determine exposure and the best course of action
Cost Control: Minimize claims costs and expenses while ensuring a positive experience for policyholders
Collaboration: Interact extensively with various parties involved in the claim process
Process Improvement: Identify and implement ways to boost efficiency and effectiveness
Timely Documentation: Clearly record and communicate claims activity for smooth resolution
Qualification
Required
Minimum of 3 years' experience in personal auto claims processing
Strong analytical and problem-solving skills with keen attention to detail
Proficient with technology and possesses excellent communication skills
Team-oriented, proactive, and resourceful with a “street-smart” mindset
Demonstrated expertise in coverage analysis and negotiation
Preferred
Bilingual in Spanish and English is highly preferred
Bachelor's degree is a plus
Benefits
401K with up to a 6% company match
Choice of Blue Cross Blue Shield PPO, HMO, or HSA plans
Dental and vision coverage
Access to telemedicine services
Paid training
State licensing reimbursement
Opportunities for advancement
Holiday pay
PTO
Employee recognition
Inclusive holiday events
Employee referral bonuses
Virtual team meetings
Company
American Freedom Insurance Company
An Insurance Company.
Funding
Current Stage
Growth StageCompany data provided by crunchbase