Sr. Director, Technology Operations (Hybrid) jobs in United States
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Conexess Group · 1 day ago

Sr. Director, Technology Operations (Hybrid)

positionNovi, MI
timeFull-time
remoteHybrid
seniorityDirector/Executive
date10+ years exp

Conexess Group is seeking a Senior Director of Technology Operations to lead the global delivery, security, and performance of enterprise IT services. This role involves overseeing infrastructure, cybersecurity operations, and end user support across all regions to ensure reliable and scalable technology services while driving operational excellence.

ConsultingInformation ServicesInformation TechnologyStaffing Agency
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Growth Opportunities
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H1B Sponsor Likelynote
Hiring Manager
Ryan Seelhoff
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Responsibilities

Lead global IT support and operations teams delivering on-site and remote services
Establish and manage global standards, SLAs, and KPIs to ensure consistent service quality
Oversee a 24/7 Security Operations Center (SOC), including threat monitoring and incident response
Drive cybersecurity strategy, incident remediation, and alignment with security frameworks (e.g., NIST, ISO 27001)
Define and execute the global infrastructure and operations roadmap
Manage budgets, vendors, staffing, and technology investments
Serve as a senior escalation point for critical IT and security incidents
Build and develop high-performing, globally distributed teams

Qualification

IT leadership experienceCybersecurity frameworksITIL v4ITSM/SIEM toolsCommunication skillsBachelor’s degreeStakeholder leadershipPMP certificationCISSP certificationCISM certification

Required

Bachelor's degree in IT, Computer Science, or related field
10+ years of progressive IT leadership experience, including global or regional responsibility
Proven experience leading large-scale IT operations and/or SOC environments
Strong knowledge of ITIL, cybersecurity frameworks, and ITSM/SIEM tools
Excellent communication and stakeholder leadership skills

Preferred

ITIL v4
CISSP
CISM
PMP
equivalent

Company

Conexess Group

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Conexess Group is an information technology company providing IT staffing and project management services.
dateFounded in 2009
location
Nashville, Tennessee, USA
people-size201-500 employees
web-link
http://conexess.com

H1B Sponsorship

Conexess Group has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (2)
2023 (1)
2022 (2)
2021 (2)
2020 (5)

Funding

Current Stage
Growth Stage

Leadership Team

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Austin Meibers
Partner / Owner
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Company data provided by crunchbase