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TowerPinkster · 1 day ago

Market Sector Director

Grand Rapids, MI

Full-time

Onsite

Director/Executive

8+ years exp

TowerPinkster is an innovative architecture, engineering and interior design firm based in the Midwest. They are seeking a Market Sector Director to lead business development efforts, create and maintain client relationships, and collaborate with team members to ensure project success and client satisfaction.

Consulting

Comp. & Benefits

Responsibilities

Lead and encourage positive communication among team members and across other disciplines

Create opportunities to enhance teamwork and create inclusion, leading to a positive work environment

Strive to cultivate equity, respect, integrity, humor, and the celebration of talent

Promote a positive work culture by leading by example and supporting TowerPinkster Leadership Team

Perform business development functions, to include marketing, business development, and external networking to create personal connections and involvement in professional organizations

Create and maintain long-standing relationships with clients

Lead the process of interviewing with prospective new clients

Collaborate with the client in the planning and design process, determining solutions and defining the scope of the project to meet client needs

Ensure clear understanding of project scope, roles, expectations and deadlines

Serve as the senior subject-matter expert to resolve project challenges

Provide project management, design expertise, and contract administration for select projects

Lead and coordinate project efforts with other disciplines, clients, and construction partners to meet schedule milestones

Contribute and implement techniques for improving procedures and standards

Define scope of work and determine professional service fees

Conduct field assessments, design analysis, and perform site visits

Create and write reports and presentations to clients

Assist the Manger(s) and Supervisor(s) with individual and team growth and development and create opportunities for educational learning

Influence the careers of professionals on your team

Mentor the team and share experiences, knowledge, skills, and lessons learned for continuous improvement

Lead, teach and guide project team members to assist in their growth and development

Communicate appropriate staffing levels and workload through collaboration with Manager(s) and Supervisor(s) in other office(s)

Project future staffing needs and participate in various recruiting efforts for future staff

Develop and manage the market sector budget

Participate in organizations and other outside work activities to promote TowerPinkster and to develop relationships for long term talent selection

Lead business development efforts based on past and current relationships and network

Develop standard letter proposals and work with the Marketing team to develop RFQ/P proposal responses for various project pursuits. Lead and provide direction for interview presentations

Identify annual sales capture within market sector and set annual sales goals for market

Assist in definition of marketing plan including project pursuits, advancing expertise, strengthening reputation in sector, and defining advertisements / sponsorships / PR opportunities within sector

Establish and maintain positive relationships with City and County jurisdictions, State agencies, municipalities, and other clients and organizations

Identify potential community engagement opportunities and methods to enhance your profile in the community

Update marketing contacts weekly and attend BD meetings and others as required

Participate in speaking engagements and written articles that promote the Firm as an industry expert in the market sector

Mentor/develop other team members in business development roles and actives

Attend industry/market sector conferences for professional growth, networking, and promotion of our services

Work in a leadership role on a project team which may consist of client management, creative team structure, contract review and negotiation, programming, concept design, project management oversight, and skills that result in successful projects and satisfied clients

Work with Project Manager to review and edit project contracts and participate with PM in negotiation of contact language with client, attorneys, insurance provider, etc

Lead client management of relationship for project specific work and/or to maintain client satisfaction with various client contacts. Oversee client satisfaction feedback

Participate in problem solving with Project Manager and client related to potential errors and omissions, and challenging issues that arise during or after the project

Support the Project Manager, as necessary, in meetings requested by the client

Participate in any legal issues or claims that arise regarding a project

Monitor the profitability of projects that you are leading, meet with the Project Manager regarding project performance, and help support the PM on additional service requests

Qualification

Business DevelopmentClient Relationship ManagementProject ManagementArchitecture/Engineering KnowledgeProposal GenerationTeam LeadershipNetworking SkillsMicrosoft OfficeRevitAutoCADPhotoshopInDesignGoogle WorkspaceCommunication SkillsTime ManagementInterpersonal SkillsMentorship

Required

Comprehensive understanding of the business development role with an architecture and engineering firm, and strategies for proactive pursuits of clients and project

Proficient with establishing project fees, project schedules, and work plans

Excellent verbal and written communication, organization, and time management skills

Able to effectively present information and respond to questions from clients, stakeholders, and the general public

Strong background and success with project and people management

Ability to interact positively and professionally with clients, team members, and partners

Must balance time between office locations - Kalamazoo, Grand Rapids, other location(s)

Participation in professional organization memberships, meetings, and conferences

Bachelor's or Master's Degree in Architecture, Engineering, Interior Design, or Landscape Architecture from a four-year college or university

Licensure and/or accreditation from industry organizations

A minimum of 8+ years of related experience in the industry

Experience with Business Development and Proposal generation

Experience with managing and maintaining positive client relationships

Experience with all phases of project development; including studies, programming, concept development through construction administration

Experience with various project delivery methods

Knowledge of Microsoft Office, including Word, Excel, and Project

Knowledge of Revit, AutoCAD, Photoshop, InDesign, etc

Knowledge of Google Workspace, including Slides, Docs, Sheets, Forms, Calendar, Gmail, etc

Benefits

Industry-leading compensation package, including paid overtime, performance bonuses, and profit sharing

National award-winning culture and a supportive work environment that empowers employees to stay healthy, fulfill their interests and passions, and balance work and life goals

A collaborative work environment along with many culture connection events and wellness activities, to include walking challenges, fitness challenges, book clubs, in-office chair massages, and more. We offer a Thrive program providing incentives up to $400.00 annually

Flexible work hours with a work-life balance program providing six additional days off per year, and a healthy paid time off program

A comprehensive benefits package including health, dental, vision, 401(k), life insurance, short-term and long-term disability benefits, and paid community service hours

Annual team training, professional development opportunities, and career growth planning

The opportunity to reach your career goals with an award-winning firm. We highly encourage licensure, certification, and professional organization memberships, which are fully paid.

Continued educational opportunities and a tuition reimbursement program

Firm-paid life and wellness coach for individuals and families in partnership with Ulliance