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Chase · 1 day ago

Product Manager - Cash and Check Product Group

1111 Polaris Pkwy, Columbus, OH, 43240, US

Full-time

Onsite

Senior Level

5+ years exp

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. As a Product Manager on the Cash and Check Discovery & Flex team, you will support the execution of a scalable discovery framework, collaborate with cross-functional teams, and ensure customer-centric discovery efforts are effectively integrated into product development.

BankingFinancial Services

Responsibilities

Understand and support the execution of a discovery framework to ensure consistency and efficiency across the organization

Collaborate effectively with cross-functional teams, stakeholders, and business users, including the QUAD, to align discovery efforts with organizational goals

Work closely with product owners & QUAD to define and decompose programs & initiatives into actionable features, ensuring alignment with business value

Ensure that discovery efforts are both effective and efficient, leveraging AI and automated tools to enhance the discovery process

Ensure smooth transition of discovery outputs to the delivery team, ensuring seamless integration and execution

Ensure that customer needs and experiences are central to all discovery efforts, driving strategic initiatives that enhance customer satisfaction

Engage with key stakeholders, including the QUAD, to communicate the value and impact of discovery efforts, driving buy-in and support for strategic initiatives

Monitor and evaluate the effectiveness of the discovery framework, making adjustments to improve outcomes and drive success

Maintain a discovery roadmap and ensure transparency on the status of the discovery phase to key stakeholders

Qualification

Product management experienceProduct development life cycleDiscovery frameworksCross-functional collaborationStakeholder engagementExperience in complex organizationsProblem-solving skillsCommunication skills

Required

5+ years of experience or equivalent expertise in product management or a relevant domain area

Advanced knowledge of the product development life cycle & various functions supporting the life cycle including Design, Data & Analytics, Technology

Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management

Proven experience in supporting the execution of discovery frameworks and working collaboratively with cross-functional teams

Excellent problem-solving skills and the ability to think critically

Strong communication and stakeholder engagement skills to drive buy-in and support for strategic initiatives

Demonstrated prior experience working in a highly matrixed, complex organization