MedReview Inc. · 5 days ago
Customer Service Outreach Specialist
New York, NY
Full-time
Onsite
New Grad, Entry LevelMedReview Inc. is a company focused on healthcare solutions, and they are seeking a Customer Service Outreach Specialist. The role involves assisting in the retrieval of medical records for audit and conducting outreach calls to providers to ensure timely submission of records.
Health CareMedicalNon ProfitProfessional Services
Responsibilities
Utilize Medreview systems to review and verify chart status
Conduct internet research to obtain provider contact information
Conduct outreach calls to providers to request medical records for audit
Verify contact information with providers for requesting documents required for audit and ensure client and member data is safeguarded in accordance with HIPAA regulations
Collaborate with other Medreview departments to ensure validity of contact information given by the provider
Update Outreach Report accordingly and submit daily for review
Outreach providers regarding resubmission of charts when needed
Qualification
Required
High school Diploma or equivalent experience is required
Experience conducting high volume calls
Knowledge of HIPAA privacy information standards required
Ability to prioritize and organize workload and complete tasks independently
Demonstrates excellence in listening, written communication, and interpersonal skills
Proficiency with Excel, Word, Outlook, and other applications
Previous experience handling medical records required
Experience in a medical review or healthcare/health plan setting required
Must be willing to commute to the office 5 days a week
Company
MedReview Inc.
MedReview is a different type of payment integrity company.
Founded in 1984
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Spencer Young
Chief Executive Officer
Ripal Patel
Chief Financial Officer
Recent News
2025-11-20
2025-08-29
2025-07-23
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