JPMorganChase · 11 hours ago
Quant Analytic Senior Associate - Customer Loyalty Analytics
300 N King St, Wilmington, DE, 19801, US
Full-time
Onsite
Entry, Mid Level
2+ years expJPMorganChase is a leading financial services firm that focuses on creating engaged, lifelong relationships with customers. The Quant Analytics Senior Associate - Customer Loyalty Analytics role involves supporting analytics projects to enhance customer experience through data-driven insights and collaborative strategies. The position requires leveraging advanced analytical tools and methodologies to deliver actionable recommendations that influence business decisions.
Asset ManagementBankingFinancial Services
Responsibilities
Leverage analytical applications (SQL, Alteryx, Python, Tableau, Adobe Analytics, Competitive Intelligence) to analyze complex data sets
Clean, transform, and interpret trends and patterns in data
Facilitate identification of KPIs and conduct trend analysis, segmentation, and optimization
Lead partnerships with Customer Experience Groups to advise on strategies and deliver actionable analysis
Stay updated on AI, Machine Learning, and Generative AI trends to enhance analytical capabilities
Prepare and deliver presentations with compelling data narratives for executive audiences
Document data lineage and scope analytics projects
Develop hypotheses and conduct data analysis to generate insights
Collaborate with cross-functional teams to improve customer experience
Present findings in regularly scheduled analytics meetings and Business Unit Reviews
Qualification
Required
2+ years of related experience
Bachelor's degree in a quantitative or related field
Technical knowledge of data management, governance, big data platforms, and data architecture
Structured thinker with effective written communication skills
Ability to present fact-based recommendations clearly and concisely
Superior written and oral communication skills
Ability to communicate effectively with all levels of management and business partners
Proactive and results-driven with a proven track record of execution
Preferred
Master's degree or PhD in a relevant field
Experience with advanced analytics tools and methodologies
Familiarity with AI, Machine Learning, and Generative AI applications in analytics
Experience delivering presentations to executive audiences
Demonstrated ability to “tell a story” with data
Experience working in cross-functional teams
Strong business judgment and collaboration skills
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
JPMorganChase
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
10001+ employees
H1B Sponsorship
JPMorganChase has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3471)
2024 (3469)
2023 (3395)
2022 (3594)
2021 (2515)
2020 (2495)
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-02-01IPO
Leadership Team
Allison Beer
CEO of Card Services and Connected Commerce
Dan Mendelson
CEO, Morgan Health
Recent News
2026-01-13
2026-01-08
Crunchbase News
2026-01-08
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