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Cuyahoga Community College · 8 hours ago

Office Assistant, Academic Success

Highland Hills, OH

Part-time

Onsite

Entry Level

$34K/yr - $39K/yr

2+ years exp

Cuyahoga Community College is dedicated to providing academic success and support, and they are seeking an Office Assistant to provide a full range of secretarial and scheduling support to the department. This role involves managing paperwork, coordinating schedules, and providing clerical support for various departmental functions.

EducationHigher EducationUniversities

Diversity & Inclusion

Responsibilities

Provides a full range of secretarial and scheduling support

May manage the state mandated paperwork for the department, as well as required college documents

Answers phones and screens incoming calls and mail; responds independently to inquiries, drafts responses for leadership review or refers as appropriate

Coordinates and arranges schedules and meetings, make appointments, prepares agendas, reserves and prepares facilities

Establishes and maintains general files and records

May manage supervisor’s calendar and schedules his/her appointments

Arranges programs, events, or conferences at other venues by arranging for facilities and caterer, issuing information or invitations, coordinating speakers, and controlling event budgets

Creates, maintains and tracks applicable departmental information

Composes and prepares both routine and confidential correspondence, letters, memos, forms, reports and other documents

May prepare records, agendas, notices and minutes

May provide clerical support to the faculty evaluation process

May attend meetings and transcribes notes

May arrange travel plans and itineraries and compiles documents for travel-related meetings

May provide functional supervision to part-time clerical staff, work-study students and student assistants as needed

Performs other duties as assigned

Qualification

Administrative experienceScheduling skillsMicrosoft Office proficiencyCustomer service skillsOrganizational skillsResearch skillsInterpersonal communicationTeam collaborationAttention to detailAdaptability

Required

Associate's Degree and a minimum of two (2) years; OR a High School Diploma (or equivalent) and a minimum of three (3) years of demonstrated experience in an administrative role with scheduling responsibilities in a fast-paced, multi-client environment

Demonstrated experience making sound decisions that affect a work unit or team

Significant related experience may substitute for education

Possess strong organizational and time-management skills

Possess excellent written, verbal and interpersonal communication skills

Ability to foster a team environment and work collaboratively

Ability to research effectively

Ability to work accurately with great attention to detail

Excellent customer service skills and proven ability to develop and sustain productive customer relationships

Ability to effectively accept direction from multiple levels of the College in various departments

Possess working knowledge of administrative and scheduling concepts, practices and procedures with the ability to apply to varied situations

Demonstrated basic proficiency in Ad Astra or an equivalent program

Demonstrated basic proficiency with Microsoft Outlook, Word, Excel and PowerPoint