U.S. Bank · 8 hours ago
Platform Manager
Fargo, ND
Full-time
Onsite
Entry Level
$93K/yr - $109K/yr
1+ years expU.S. Bank is on a mission to help customers and businesses make better financial decisions. The Platform Manager will oversee the Casper platform's system maintenance and enhancements, manage operations, and lead the development of a new platform for agent sales incentives within the Contact Center.
BankingFinancial ServicesInsuranceMortgageWealth Management
Responsibilities
Manage and prioritize system maintenance and enhancement requests for the Casper platform
Act as a liaison between development teams and business stakeholders to ensure timely delivery of updates
Collaborate with upstream product managers to align system improvements with business objectives
Monitor platform performance and address operational issues promptly
Maintain structured processes and documentation for system changes and enhancements
Define and scope requirements for a new incentive management platform
Identify and validate agent sales activity, ensuring accurate offer fulfillment and QA processes
Develop workflows to transmit incentive data to HR and payroll for timely and accurate payments
Collaborate with cross-functional teams to design and implement platform features
Drive visioning and strategic planning for platform development and future enhancements
Qualification
Required
Bachelor's degree, or equivalent work experience
Typically one or more years of related experience
Preferred
Ability to collaboratively develop and evolve a product backlog
Ability to develop and articulate a product vision that supports outcomes, value and prioritization of work
Solid understanding of the Lean/Agile mindset
Demonstrated leadership and interpersonal skills including ability to collaborate with and empower teams
Well-developed verbal and written communication skills
Proficient computer navigation skills
Standard industry certifications such as SAFe Agile Product Owner is a plus
Benefits
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Company
U.S. Bank
At U.S.
10001+ employees
H1B Sponsorship
U.S. Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (20)
Funding
Current Stage
Public CompanyTotal Funding
$991MKey Investors
U.S. Department of the TreasuryMitsubishi UFJ Financial Group
2023-09-29Post Ipo Debt· $55M
2023-08-03Post Ipo Debt· $936M
1978-01-13IPO
Leadership Team
John C Stern
CFO
Shruti Patel
Executive Vice President & GM, CPO- Business Banking segment
Recent News
2025-12-24
2025-12-17
Company data provided by crunchbase