Telecommunications Voice Lead jobs in United States
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Ryan Consulting Group, Inc. · 19 hours ago

Telecommunications Voice Lead

positionHuntsville,AL,US
timeFull-time
remoteOnsite
seniorityMid, Senior Level
date3+ years exp

Ryan Consulting Group, Inc. is seeking a Telecommunications Voice Lead to support LM and assist with managing telecommunications hardware, software and cabling across an Enterprise Telecommunications environment. The role involves leading installations, managing day-to-day operations, and ensuring best practices in telecommunications services.

Business IntelligenceInformation Technology
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H1B Sponsor Likelynote

Responsibilities

Will be responsible for leading installations, MAC, maintenance issues and special projects
Strong communications skills
Lead interface to LMC
Lead day-to-day operations, prioritizing workload for onsite technicians
Define best practices and quality assurance
Manage and install building infrastructure cable requirements as required by business area
Assist as necessary, in the creation or updating of LM Standard Operating Instructions (SOI), support documentation and policies and procedures based upon process reviews
Application vulnerability remediation
Evaluate application release levels and recommend upgrade path
Coordinate and deploy Voice over IP endpoints
Telecommunications Move, Add, Change (MAC) Coordination. Basic station configuration, frame jumper connection, site surveys, and updating cable records
Telecommunications Basic Switch Maintenance. Check alarms, remove and replace defective equipment, endpoint troubleshooting. Maintain limited advanced replacement stock. Provide Tier 1 level endpoint break/fix
Administer ITSM / Service Now network ticket queue

Qualification

Cisco SystemsCUCMNetworkingVoIPTelecommunications regulationsStructured cabling standardsValid driver’s licenseConfiguration ManagementMS Office proficiencySelf-starter

Required

Minimum of three years' experience as a dedicated lead technician supporting Cisco Systems
Knowledge of 9-1-1 and E9-1-1 regulations, private switch agreements and multi-line telephone system, implementation and recurring maintenance
Working knowledge of carrier telecommunications technologies (e.g. PRI, BRI, ISDN, SIP and VoIP, etc.)
Demonstrated experience in Crash phone regulations, system implementation and recurring maintenance
Knowledge of Cisco VoIP telecommunication systems
Minimum of 3 years' experience with Networking and CUCM (Cisco Unified Communications Manager), formally known as Cisco Call Manager
Proficient with Word, PowerPoint and other MS applications
Familiar with Configuration Management concepts
Experience with structured cabling standards
Ability to lift 50 lbs. for rack mounting equipment
Self-starter
Valid driver's license (travel to local buildings on campus or within the city to address issues)

Company

Ryan Consulting Group, Inc.

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RYAN Consulting Group, Inc. (RYAN) is headquartered in Indianapolis, Indiana.
dateFounded in 2001
location
Indianapolis, Indiana, USA
people-size51-200 employees
web-link
http://www.consultrcg.com

H1B Sponsorship

Ryan Consulting Group, Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (2)
2023 (1)
2022 (1)
2021 (1)
2020 (1)

Funding

Current Stage
Growth Stage

Leadership Team

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Gabriel Rendon
Chief Executive Officer
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D.J. McCallister
Chief Financial Officer
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Company data provided by crunchbase