Apply on Employer Site

Independence Pet Group · 10 hours ago

Technology Program Manager - Global Transformation

Chicago, IL

Full-time

Hybrid

Senior Level, Lead/Staff

12+ years exp

Independence Pet Holdings is a corporate holding company managing a diverse portfolio of pet health brands and services. The Sr. Technology Program Manager, Global Transformation will lead the delivery of a multi-year enterprise transformation initiative, overseeing modernization across various insurance technology platforms and ensuring alignment with global teams.

Pet

H1B Sponsor Likely

Responsibilities

Lead coordinated program delivery for IPH’s global insurance transformation, guiding execution across MGAs, system integrators, and business and technology teams

Direct a portfolio of project managers delivering modernization of policy administration, product configuration, billing, rating, claims, underwriting, and digital customer journeys

Partner with global System Integrators (SI) to define delivery scope, dependencies, performance metrics, and integration across insurance value streams

Apply Scaled Agile (SAFe) principles to structure ARTs, coordinate planning, manage dependencies, and drive iterative delivery across distributed teams

Oversee the integrated transformation roadmap across applications, integrations, data, security, infrastructure, and customer-facing channels

Ensure transformation delivery aligns with insurance operating models, including regulatory constraints, MGA workflows, rating constructs, and claims processing models

Oversee vendor SOWs, contractual compliance, financials, and delivery quality with Capgemini, Hexaware, Microsoft, and other partners

Collaborate with Enterprise Architecture, Information Security, Data, and Platform teams to ensure end-to-end insurance solution integrity

Drive program-level risk, issue, and change management with strong controls and timely escalation

Build and maintain executive dashboards, OKRs, and KPIs for leadership reporting across business and technology governance bodies

Contribute to maturing PMO governance, frameworks, templates, and intake processes that support consistent delivery across IPH and JAB partner organizations

Coordinate with JAB Pet Services peers in the UK and Europe to align technology roadmaps, delivery governance, and shared best practices

Qualification

Technology program managementInsurance transformation programsScaled Agile (SAFe)Core insurance platformsVendor managementFinancial oversightCross-functional dependency managementTechnical acumenGlobal matrix experienceBachelor's degreeSAFe certificationPMP certificationMaster's degreeCommunicationLeadership skills

Required

12+ years of technology program management experience, including 5+ years leading large insurance or financial services transformation programs

Demonstrated leadership managing major global system integrators (e.g., Capgemini, PwC, Microsoft, etc.), with accountability for delivery outcomes, contractual compliance, and cross-partner integration

Deep understanding of insurance value streams, including quote & bind, policy lifecycle, billing & payments, rating engines, underwriting, claims adjudication, and agent/customer servicing

Demonstrated success managing multi-vendor, multi-MGA, global delivery programs with budgets exceeding $20M

Strong experience with core insurance platform implementations (EIS, Guidewire, Duck Creek, Majesco, Socotra, or similar)

Proficiency in Scaled Agile (SAFe) with experience coordinating across ARTs, trains, or large solution constructs

Expertise in technology delivery governance, cross-functional dependency management, and enterprise program planning

Strong business and technical acumen, with the ability to align complex insurance workflows with technology solutions

Strong financial and contractual oversight skills for major SOW-driven vendor ecosystems

Excellent communication and leadership skills, with the ability to influence senior executives and cross-functional stakeholders

Experience operating across global, matrixed environments

Bachelor's degree in Information Technology, Computer Science, or related field

Preferred

SAFe, PMP, or PgMP certification

Direct experience implementing EIS or other core insurance platforms within an MGA or multi-brand environment

Experience establishing or maturing a global TPMO or transformation office

Master's degree in Business, Technology Management, or related field

Benefits

Comprehensive full medical, dental and vision Insurance

Basic Life Insurance at no cost to the employee

Company paid short-term and long-term disability

12 weeks of 100% paid Parental Leave

Health Savings Account (HSA)

Flexible Spending Accounts (FSA)

Retirement savings plan

Personal Paid Time Off

Paid holidays and company-wide Wellness Day off

Paid time off to volunteer at nonprofit organizations

Pet friendly office environment

Commuter Benefits

Group Pet Insurance

On the job training and skills development

Employee Assistance Program (EAP)

Company

Independence Pet Group

Independence Pet Group is an integrated, full-stack pet insurance platform.

Founded in 2021

Chicago, Illinois, USA

501-1000 employees

https://www.independencepetgroup.com

H1B Sponsorship

Independence Pet Group has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (3)