Globe Life · 4 days ago
Associate Communication Clerk (Hybrid)
OKC Metro Area
Full-time
Hybrid
Entry Level
1+ years expGlobe Life is a company that prioritizes employee growth and a supportive work culture. They are seeking an Associate Communication Clerk to assist in claim operations, including gathering and organizing claim information and communicating with Customer Service regarding claims.
Financial ServicesInsurance
Responsibilities
Sort and import claim documents received via electronic fax or e-mail for ingestion into OnBase
Research to identify unmatched mail items and forward them to the appropriate department or examiner
Index new claims via RightFax, Outlook, or OnBase
Respond to emails received from Customer Service regarding claim status and questions pertaining to policies and claim records
Support examiners and analysts by creating and sending out letters for requested information
Research and identify policy information and create verifications with the found information for outside companies
Concurrently access multiple databases, software programs, and/or online tools to perform required job functions
Attend and actively participate in departmental meetings, trainings, and coaching sessions
Maintain a high degree of quality control and validation of completed work
Meet or exceed established standards for productivity and quality
Maintain customer privacy and confidentiality in accordance with HIPAA standards
Perform additional duties as assigned by management
Qualification
Required
High School Diploma
1-2 years related experience and/or training, or equivalent combination of education and experience
Reliable and predictable attendance of your assigned shift
Ability to work full time and/or part time based on the position specifications
Preferred
Knowledge of the insurance industry and experience in claims handling
Benefits
Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance.
Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan.
Paid holidays and time off to support a healthy work-life balance.
Parental leave to help our employees welcome their new additions.
Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals.
Company-paid counseling for assistance with mental health, stress management, and work-life balance.
Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career.
Discounted Texas Rangers tickets for a proud visit to Globe Life Field.
Company
Globe Life
Globe Life is an insurance company.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$250M2024-08-15Post Ipo Debt· $250M
2019-08-09IPO
Leadership Team
Frank Svoboda
Executive Vice President and Chief Financial Officer
Recent News
PR Newswire
2025-11-07
2025-10-29
Company data provided by crunchbase