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Zepf Center · 3 days ago

Community Based Case Manager - CCBHC

Toledo, Ohio

Full-time

Onsite

Mid Level

3+ years exp

Zepf Center is a leading provider of behavioral health and substance use disorder services in Northwest Ohio. They are currently seeking a full-time Community Based Case Manager to provide direct services aimed at improving health and wellness for individuals experiencing serious mental illness. The role involves developing care plans, advocating for clients, and coordinating various support services to meet their needs.

Child CareHealth CareMental HealthNon ProfitProfessional Services

Responsibilities

Provide direct services for consumers to help them achieve healthcare goals and improve health and wellness

Maintains clinical responsibility for those assigned clients who have either mental health diagnoses or co-occurring mental health and substance use disorders

In conjunction with the client, family and/or supportive others, and care team of assigned providers, develops and updates a strength-based Individualized Action Plan (IAP) for each client based on the completion of a case management assessment/IAP review as needed based on individual needs

Provides strength-based assessment of patients for care coordination needs, abilities, preferences, and goals, identifies objectives and interventions, and facilitates IAP updates, referrals and linkage to appropriate internal and external resources based on assessed needs. Facilitates as primary driving force of carrying out the treatment plan and facilitating warm hand offs wherever clinically appropriate

Provides therapeutic client-centered evidence-based interventions including, but not limited to, treatment planning, discharge planning, service coordination, individual/group/family counseling, transition planning, wellness programming, resource access, advocacy, recovery planning, healthcare management, and participation in/facilitation of care coordination/team meetings/trainings

Monitors clients to identify potential relapse, changes in treatment needs/goals, change in level of care, barriers to achieving goals, increase or decrease of progress, and effectiveness of the IAP

Completes required paperwork in accordance with timelines and standards required by the agency, regulatory bodies and payors

Provides assistance to patients in gaining access to essential community resources via transportation using Zepf fleet vehicles and documenting accordingly per policies and protocols

Advocate on behalf of patients to obtain appropriate treatment and services

Work with healthcare, wellness, and mental health professional staff on-site and in the community to achieve treatment goals

Keep records on care management and collects data to maintain outcome measures

Attend all required training to ensure individual and professional growth

Qualification

Care coordinationBehavioral health experienceIndividualized Action PlanTherapeutic interventionsCommunity resources knowledgeProfessionalismCommunication skillsTeamworkDocumentation skills

Required

High School Diploma, GED, or Associates degree plus at least three years' experience with care coordination in behavioral health required - OR -

Bachelor's degree in social work, counseling, public administration, nursing, or related field required

Those eligible to drive company vehicles must have a valid driver's license and be eligible for coverage as defined by the agency commercial insurance carrier

Those who drive personal vehicles in the course of business must be able to provide proof of insurance