DriveTime · 4 days ago
Support Team Specialist
United States
Full-time
Remote
New Grad, Entry LevelDriveTime Family of Brands includes SilverRock, which provides quality warranty and ancillary products. The Support Specialist is responsible for processing repair requests and coordinating communications to ensure a positive resolution for customers.
AutomotiveFinancial ServicesSales Automation
Responsibilities
Injecting and processing repair requests
Uploading documentation
Coordinating tow requests submitted by business partners, customers, and internal departments
Facilitating communication between parties through email and internal systems
Qualification
Required
High School diploma
Experience working in an administrative role
Meets quality production expectations, while maintaining high level of accuracy
Comfortable balancing multiple tasks while using a variety of computer systems
Commitment to teamwork and personal growth
Passionate and goal oriented
Excellent verbal and written communication skills
Agile in a fast-paced environment
Plays well with others
Works well in a time crunch
Fantastic problem solver
Detail-Oriented
Feedback-Driven
Preferred
Bachelor or Associate degree
Benefits
Work From Home.
Medical, dental, and vision, oh my!
But Wait, There’s More.
Growth Opportunities.
Tuition Reimbursement.
Wellness Program.
Gratitude is Green.
Consistent Work Schedule.
Game Room.
In-House Gym.
Enjoy Social Events?
We Care and Value YOU!
Paid Time Off.
Company
DriveTime
DriveTime Automotive Group is a dealer helping people with credit issues purchase a vehicle of their choice.
Founded in 2002
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
R
Ray Fidel
CEO
Recent News
2025-08-29
2025-03-29
Bank Automation News
2025-01-28
Company data provided by crunchbase