The TemPositions Group of Companies · 1 week ago
Administrative Assistant (ID# 4821)
The TemPositions Group of Companies is looking for an organized and motivated Administrative Assistant. The role involves handling calls, providing customer service, and performing data entry while working both independently and as part of a team.
B2BDeliveryHuman ResourcesInformation TechnologyProfessional ServicesStaffing Agency
Responsibilities
Handle heavy calls - 45-60 calls a day
Provide Customer service via phone/email in a constant, friendly manner
Precise Digital Data Entry
Reconciling share transfers and accounts
Opening, sorting, and assessing incoming mail
Producing, collating, and mailing outgoing communications
Responding to phone calls and emails
Opening, sorting, and assessing incoming mail
Triaging mail
Qualification
Required
Experience in the Financial sector, Call Center-centric, and Data Entry
Professional, strong communicator, organized, pleasant, and outgoing
Ability to work independently as well as together with the office team
Ability to take a cold call and provide requested information or direct to whom can be of assistance
Handle heavy calls - 45-60 calls a day
Provide Customer service via phone/email in a constant, friendly manner
Precise Digital Data Entry
Reconciling share transfers and accounts
Opening, sorting, and assessing incoming mail
Producing, collating, and mailing outgoing communications
Responding to phone calls and emails
Triaging mail
Friendly, personable, and able to think on their feet
Strong communication skills
Responsible, well-spoken, trustworthy
Ability to direct a call, de-escalate a caller, or assure them that you will find them an answer
Highly proficient in Microsoft Office Suite (Word & Excel). Will be tested
Ability to be a team player and be proactive
Highly organized, relaxed, and detail-oriented
Ability to maintain composure within a fast-paced, ever-changing environment
Handle confidential information with utmost professionalism and discretion
Exceptional interpersonal and phone skills
Proactive, flexible, calm, and confident
Ability to work on multiple projects simultaneously
Strong problem-solving skills
Punctual, detail-oriented, efficient, and reliable
Ability to work independently and as a team, under pressure, and meet tight deadlines
Polished, confident, and upbeat personality
Company
The TemPositions Group of Companies
The TemPositions Group of Companies is a staffing and recruiting company providing temporary, contract, and direct hire staffing solutions.