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Granite Properties · 8 hours ago

Property Administrator

Plano, TX

Full-time

Onsite

Entry, Mid Level

2+ years exp

Granite Properties is a company focused on providing exceptional property management services. They are seeking a Property Administrator to assist with various administrative tasks, customer service, and support property management functions. The role involves managing communication, coordinating events, and ensuring efficient operations within the property management office.

Commercial Real EstateProperty DevelopmentReal Estate

Comp. & Benefits

Responsibilities

Answers, screens and directs incoming calls as needed. Assists property and engineering teams with customer and vendor services

Assists all visitors coming in the Management office

Reviews Angus work order system throughout the day to ensure prompt response times; enters requests from customer and others into Angus as needed

Communicates with building teams throughout the day or as needed as issues arise

Assists Property Manager (PM) / Senior Property Manager (SPM) with property budget, reforecast, pre-bill, and reconciliation processes including obtaining bids and related pricing

Service Contract Administrator:

Verify vendor is active in HQ; if not, complete new vendor set up, including vendor activation in HQ and providing appropriate billing information

Determine what contract is needed and draft as needed. Check with PM / SPM for accuracy

Monitor and track contracts to completion

Upload to HQ

Continuously monitor expiring service contracts. Work with PM / SPM to conduct bidding process

Conducts walkthroughs/property inspections with vendors and building engineers, as requested by PM / SPM, to compile a list of maintenance items. Coordinates vendor maintenance issues. Follows up on the status of vendor jobs

Monitor customer accounts receivables and complete all necessary forms, notices, and communication as directed by PM / SPM

Tracks certificates of insurance for customers and assists in obtaining vendor insurance certificates. When necessary, prepares correspondence for any insurance issues

Codes invoices for payment, obtains PM / SPM’s approval

Assists with customer correspondence, including letters, memos, newsletters, notifications in Angus, etc

Work with PM /SPM to implement Together We Connect Customer Events

Coordinates tenant events, furnishing contracts as needed

Facilitate misc. tenant offerings

Market events to tenants via memo blasts, lobby posters, lobby directory

Coordinates estimates resulting from customer work order requests through Angus proposal function

Prepares all customer billings including verification of sub-meter charges, access cards and misc. work orders

Completes data entry for utility tracking and other benchmarking tools

Update monthly janitorial cleaning inventories

Maintains access card database including collection applicable forms and adding to system

Assist in scheduling building training/conference facilities

Monitor fitness center for necessary maintenance items, coordinate any cleaning and supply orders

Schedules conference room reservations

Active member of the CCC Squad (Customer Community Creator) and assists in coordinating building functions in conjunction with property team. Assists property team with other customer-related functions

Maintains property files including customer and vendor files

Maintain all customer contact lists and building directories

Assists with the coordination of move-in/move-out

Assists with lease administration including lease summaries and rent increase correspondence

Opening and distributing incoming mail and interoffice mail

Maintains management office, orders supplies, stocks breakroom, and coordinates repairs of office equipment

Sends weekly Mailchimp newsletter emails to customers and maintains the database

Ad hoc responsibilities as assigned

Qualification

Property management experienceMicrosoft Office proficiencyJD Edwards proficiencyCustomer service skillsCommunication skillsOrganizational skillsAdaptability