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Bergen New Bridge Medical Center · 8 hours ago

ED BUSINESS ASSOCIATE FULL-TIME DAY SHIFT (25187)

Paramus, NJ

Full-time

Onsite

Entry Level

$24/hr - $24/hr

2+ years exp

Bergen New Bridge Medical Center is a leading healthcare provider dedicated to delivering high-quality, compassionate care. They are seeking an ED Business Associate to efficiently manage patient admissions in the Emergency Department, ensuring compliance with regulations and maintaining a positive patient experience.

EventsHealth CareHospitalNon ProfitRehabilitation

Responsibilities

Arranges for the efficient and orderly admission of patients presenting to the Emergency Department, ensuring that all required patient information pertinent to registration is obtained and accurately entered into the EMR per EMTALA and HIPAA compliance regulations

Ensures that patients are made aware of hospital policies and procedures, given privacy rights and Patient Bill of Rights, and added to the ED Tracking Board within a timely manner

After triage, connects with patients to obtain in depth demographic and financial information, and if applicable, create emergency financial assistance applications

Inputs information in EMR and completes appropriate forms, logging them into the EMR. Collects ID’s, insurance cards and any other applicable documents for record-keeping as well

Performs verification of health insurance benefits, conditions and requirements by utilizing eligibility systems and the internet, or phone calls as necessary

Ensures consents are completed and witnessed appropriately and in accordance with Medical Center policies for each Emergency Room and/or Hospital admission

Ensures all patients have a hospital identification wristband and ensure accurate patient information prior to placing on the patient

Accepts reservations for hospital admission including PESP admissions and Direct Admissions to the facility

Uses the hospital approved translation system to communicate with patients as needed

Create charts for patients in the Emergency Room

Answers and directs phone calls to the appropriate parties

Provides transportation vouchers and/or assistance upon discharge and reconciles with Patient Financial Services and the cashier’s office as necessary

Acts as leader of the unit in absence of ED management for escalated concerns

Activates emergency response in accordance with departmental and medical center protocols. Makes code announcements as needed

Admits, discharges and transfers patients to and from units such as Emergency Room, Skilled Nursing Facility, Psychiatric Services, SDS, etc

Upon completion of services rendered, ensures complete chart is ready for HIM collection and stored securely and privately until it can be obtained by HIM

Assists with Admissions from other Outpatient Registration and Long-Term Care areas as needed

Notifies the supervisor about admissions that do not meet the hospital admissions criteria

Collaborates with various internal and external medical personnel in a professional manner including but not limited to patients, Nurses, Physicians, EMS and/or Law Enforcement

Participates in educational programs and in-service meetings

Promote the mission, vision, and values of the hospital

Greet all patients, families, and visitors with a positive attitude

Performing other duties as assigned

Qualification

Medical terminologyCustomer service experienceProficient computer skillsMS Office SuiteMathematical skillsPeople skillsBilingual SpanishCommunication skillsOrganizational skills