Main Street Auto · 1 week ago
Automotive Service Advisor | No Weekends
Hoffman Automotive- Fayetteville, GA
Full-time
Onsite
Mid Level
3+ years expMain Street Auto is building the nation’s most trusted network of local repair shops while maintaining a hometown feel. They are seeking an Automotive Service Advisor who excels in customer service and service coordination, ensuring a smooth and exceptional customer experience.
AutomotiveConsumer
Responsibilities
Greet customers with a warm, professional attitude
Listen to their concerns and clearly communicate service needs
Build trust and long-term relationships through honest, transparent communication
Schedule and manage service appointments efficiently
Translate customer concerns into actionable repair orders
Recommend services based on manufacturer guidelines and vehicle history
Prepare accurate estimates for parts and labor
Clearly explain costs and get customer approval before work begins
Create and manage repair orders
Coordinate with technicians to ensure timely service
Keep customers informed throughout the process
Follow up after service to ensure satisfaction
Address concerns with professionalism and care
Go the extra mile to exceed expectations
Qualification
Required
Strong communication and organizational skills
Solid understanding of automotive systems and repairs
Proficiency with service software and computer systems
A customer-first mindset and a team-oriented attitude
High school diploma or equivalent
Preferred
3–5 years of experience as a Service Advisor
automotive certifications a plus
Benefits
Enjoy Exceptional Benefits
No weekends – enjoy your work-life balance
Be part of a growing, respected brand with local roots
Work with a supportive team that values your expertise
Opportunities for growth and advancement
Company
Main Street Auto
Main Street Auto is committed to providing local auto repair shops that have long been a cornerstone of communities.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$60MKey Investors
Turning Rock Partners
2025-07-28Private Equity· $60M
Recent News
2025-08-07
2025-07-30
2025-07-30
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