IQVIA · 17 hours ago
Project Manager III, IRT Client Services
United States
Full-time
Remote
Mid, Senior Level
$76K/yr - $190K/yr
6+ years expIQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. The Project Manager III will serve as the main point of contact for clients during study maintenance, manage budgets, and ensure timely responses to client requests while also leading various project initiatives and supporting junior staff.
AnalyticsHealth CareLife Science
Responsibilities
Act as main point of contact for the client during study maintenance
Organise or participate in regular client meetings
Respond to all client requests in a timely manner
Manage study and Program budgets, Change Orders (COs) as required
Provide regular updates to client on study related information
Proactively review supply strategy for improvements and identify risks
Periodically review study data to identify trends or issues
Work with APM to author data change requests based on Client’s request
Pre-approve data change requests as needed
Coordinate the implementation and review of the data changes
Review helpdesk tickets that get escalated from APM team
Take appropriate actions to resolve the tickets as quickly as possible
Initiate updates to helpdesk study guides
Take leadership on study programs or client accounts to define standards, lessons learned, support sales and be part of SME teams
Investigate issues and manage them through to resolution
Provide peer-level training, mentoring of new hires and Jr. PM Staff, along with creation and delivery of formal technical training sessions
May participate in Investigator meetings, bid defenses, quarterly business reviews with clients; supports both client and qualification audits, and present at trade shows
Implement system change requests if needed, including for protocol amendments
Partner with other managers cross-functionally to develop and implement business process improvements
Provide input into the writing and review of Standard Operating Procedures (SOPs or CSOPs)
Create, monitor, or action CIRT system Issue alerts through to full resolution
Help provide solutions to problems/issues raised by junior staff
Other related duties as required by business need
Qualification
Required
Strong customer service ethic, always providing excellent service to both internal and external ‘clients'
Established acumen in working with external clients
Accountable to perform tasks on-time and with high quality
Established high-level IRT technical aptitude
Excellent written and verbal communication skills
Strong team player with ability to work independently
Solid organizational skills including attention to detail and multi-tasking skills
Good problem solving and analytical skills
Strong IT skills and working knowledge of Microsoft Office
Bachelor's degree or equivalent combination of education, training and experience
6+ years clinical research or project management experience
Experience working in IRT and in a customer service/customer facing environment required
Benefits
Incentive plans
Bonuses
Health and welfare and/or other benefits
Company
IQVIA
IQVIA provides analytics, compliance, and management solutions to the life sciences industry.
10001+ employees
H1B Sponsorship
IQVIA has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (167)
2024 (294)
2023 (261)
2022 (229)
2021 (208)
2020 (180)
Funding
Current Stage
Public CompanyTotal Funding
$3.5B2025-06-02Post Ipo Debt· $2B
2023-11-14Post Ipo Debt· $500M
2023-05-18Post Ipo Debt· $1B
Leadership Team
Chris Colapietro
Vice President, Customer Engagement
Jonathan Morris
VP & GM US Healthcare
Recent News
Sabin Vaccine Institute
2025-12-04
Company data provided by crunchbase