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Moloco · 1 day ago

Director, People Operations

Redwood City, CA

Full-time

Onsite

Director/Executive

$195K/yr - $275K/yr

12+ years exp

Moloco is a leading AI advertising solutions company focused on democratizing access to advanced AI technologies. They are seeking a Director of People Operations to lead and scale their People Operations, ensuring efficient and high-quality employee experiences while driving compliance and operational excellence globally.

AdvertisingCloud InfrastructureMobileMobile Apps

Comp. & Benefits

Responsibilities

Set and scale the global People Operations strategy by identifying and prioritizing opportunities to evolve processes, systems, and workflows that balance operational efficiency, compliance, and a high-quality employee experience across regions

Champion a world-class employee experience globally, establishing service standards and operating models that proactively address employee needs while ensuring consistent, equitable experiences across policies, programs, and benefits

Oversee core People Operations programs across the employee lifecycle, ensuring consistent execution, scalability, and accountability for outcomes

Set direction for global benefits programs, balancing competitiveness, cost, compliance, and employee experience in partnership with vendors and brokers

Own retirement savings programs, ensuring compliant administration, effective vendor management, and a clear, employee-friendly experience

Own the global contingent workforce program, ensuring compliant, scalable operations and strong cross-functional partnership with Legal, Finance, and business leaders

Lead global HR compliance efforts, ensuring adherence to regulatory requirements and driving yearly compliance training rollouts

Continuously assess and evolve People Operations processes to identify inefficiencies, gaps, scalability risks and drive plans to streamline workflows

Set direction for workflow redesign, tooling, and AI-enabled automation to improve operational excellence, reduce friction, and scale with company growth

Own the People Operations data and insights strategy

Translate people and operational data into actionable insights that inform executive decision-making, drive automation, and enable continuous improvement at scale

Achieve operational excellence by fostering strong collaboration, leveraging data-driven insights, and designing optimized processes focused on continuous improvement and automation

Drive complex problem solving by clearly defining issues, socializing and aligning on recommendations with stakeholders, and ensuring delivery of intended outcomes

Manage and prioritize a portfolio of high-impact, global initiatives, ensuring focus on the most critical outcomes while maintaining rigor, quality, and operational excellence

Drive Global People Operations Initiatives that transform employee experiences by leveraging employee insights, data, and business context to deliver impactful, people-first solutions

Serve as a trusted strategic partner to stakeholders globally, including People Leadership, People Partners, Recruiting, Finance, IT, Legal, and functional leaders, to effectively collaborate, design and implement scalable People processes and operational People programs

Establish and enforce global standards for data integrity, confidentiality, and compliance, ensuring best-in-class data governance and risk management across all People Operations activities

Oversee global HR audits and compliance programs, proactively identifying risks, ensuring adherence to legal and regulatory requirements, and driving remediation and long-term process improvements

Ensure People Operations practices meet legal, regulatory, and internal policy requirements globally

Build, lead, and develop high-performing People Operations teams, mentoring leaders and talent to scale their impact, strengthen capabilities, and drive high performance

Manage brokers, vendors, and third-party administrators to ensure high-quality delivery and service

Qualification

People OperationsHR ComplianceEmployee ExperienceData AnalysisBenefits ProgramsProject ManagementPeople ManagementStakeholder EngagementCommunication SkillsProblem-Solving

Required

12+ Years of experience in People Operations

Proven experience in designing, implementing, scaling, and optimizing global HR processes, programs and complex operations

Strong understanding of HR policies, processes, and legal requirements

Confidence to make strategic decisions leveraging data

Demonstrated ability to build partnerships & influence at all levels of the organization

Excellent communication, written, verbal, stakeholder management and interpersonal skills

Ability to work independently and handle multiple tasks simultaneously in a fast-paced environment

Strong problem-solving abilities and attention to detail

Ability to handle confidential data with discretion and care

Preferred

Relevant experience in Benefits, Leaves of Absence, Global Retirement Programs, HR Compliance, Contingent Workforce, Global Mobility and/or Immigration

Deep knowledge of US employment law

Prior experience with statutory requirements in EMEA (UK, Germany, Israel) and APAC (China, Singapore, Korea, Japan, India)

People Management experience

Experience in a scaling growth start up

Leadership presence with strong collaboration skills; able to articulate a clear problem statement & recommendation and secure buy-in and support from key stakeholders

Understanding of HR Technology systems design, HR reporting, workflow, and auditing requirements (experience with Greenhouse and Workday strongly preferred)

Demonstrated project management and change management skills, familiarity with project management tools / methodologies and a track record of success in bringing highly complex, cross-functional projects to completion