Northern Trust · 5 hours ago
Client Service Representative (contract)
United States
Contract
Remote
New Grad, Entry LevelNorthern Trust is seeking a Client Service Representative to assist with servicing clients by responding to inquiries about the bank's products and services. This entry-level role involves communicating with retirees, answering calls, and performing administrative tasks to ensure client satisfaction.
BankingFinanceFinancial ServicesWealth Management
Responsibilities
Training will be included when candidates are brought onboard
Training includes: Class Room training, Online courses, Job shadowing, Q & A time, Listen to live calls, Call Certification
Answer calls from the retirees of our clients
Responds to the inquiries by providing the requested information or referring the inquiry to the appropriate area for resolution
Perform administrative/data entry tasks
Researches and resolves inquiries and communicates resolution to appropriate parties
Qualification
Required
Excellent Communication
Need to be professional and well spoken
Experience in client servicing environment, taking back to back phone calls is a huge plus
Good writing and typing skills
Ability to learn multiple computer applications to complete work
Internet savvy would be helpful to help retirees setup and navigate online application
Must have experience with Microsoft Office and Excel
Patient and understanding attitude to work with an older population
Understanding that they will be dealing with calls from retirees, some people they work with might not be in the best of health or have challenges, must be very polite/courteous
Stable Internet Connection and the ability to hard wire into a router/modem to work remotely is required
Must be able to successfully pass the security background check screening for the Northern Trust
Preferred
Spanish speaking candidates would be helpful
Company
Northern Trust
Northern Trust is a global leader in delivering innovative investment management, asset and fund administration, fiduciary and banking.
Founded in 1889
10001+ employees
H1B Sponsorship
Northern Trust has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (180)
2024 (203)
2023 (102)
2022 (74)
2021 (298)
2020 (83)
Funding
Current Stage
Public CompanyTotal Funding
$1.25B2025-11-20Post Ipo Debt· $1.25B
1978-01-13IPO
Leadership Team
Michael O'Grady
President, Chief Executive Officer & Director
Peter Cherecwich
Chief Operating Officer
Recent News
Business Wire
2025-12-18
2025-12-11
Company data provided by crunchbase