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Zepf Center · 23 hours ago

Clinical Coordinator - SUD Residential

Toledo, Ohio

Full-time

Onsite

Mid, Senior Level

3+ years exp

Zepf Center is a leading provider of behavioral health and substance use disorder services in Northwest Ohio, serving the community for over 50 years. The SUD Residential Clinical Coordinator Manager will assist in the day-to-day operations and staff connected to 24-hour, year-round residential and inpatient withdrawal services, ensuring quality and professionalism in service provision and staff management.

Child CareHealth CareMental HealthNon ProfitProfessional Services

Responsibilities

Provide clinical supervision to direct line staff, ensuring adherence to best practices and evidence-based approaches in substance use treatment

Monitor and evaluate the implementation of individualized treatment plans, assessments, ASAMs for residents

Ensures adherence to and completion of daily schedule that provides a range of interventions and activities to support residents’ recovery (e.g., Group Therapy, Individual Therapy, Recovery Oriented Activities, Alternative and Holistic Approaches)

Conduct regular supervision sessions and provide ongoing training to direct line staff

Foster a collaborative and supportive team environment, promoting professional growth and skill development

Participate in client assessments and assist in the development of comprehensive treatment plans

Oversee the coordination of case management, group and individual therapy services to support clients recovery goals

Monitor and ensure timely completion of prior authorizations, ASAM, and ISPs for all clients within the program

Be available for crisis intervention during on-call rotations, providing guidance and support to staff in handling emergency situations

Collaborate with team members to develop and implement crisis response protocols

Maintain effective communication with interdisciplinary team members, promoting a cohesive and integrated approach to care

Liaise with external partners, including referral sources and community resources

Leads and attends interdisciplinary meetings and participates in committees as assigned

Ensure accurate and timely documentation of client progress, treatment interventions, and any significant incidents

Oversee the maintenance of confidential client records in compliance with privacy regulations

Assist in the development and management of staff schedules to ensure 24/7 coverage

Address staffing needs and coordinate coverage during staff absences

Stay informed about the latest developments in the field of substance use treatment

Attending relevant training and conferences to enhance knowledge and skills

Maintains professional licensure/credentials and complies with related standards. Participates in regular training to advance knowledge, build skills, and flourish professionally

Perform other duties as assigned

Provide leadership and guidance to the CDCAs, Therapists, Certified Peer Supports

Oversee the coordination of client care and assignments during shifts

Participate in training new staff, completing bi-weekly individual supervisions and developing effective workflows and procedures

Ensures that clinical records are comprehensive, demonstrate medical necessity, and comply with program practices

Assists Clinical Manager in reviewing all discharged patient files to ensure compliance with established protocols, policies, and procedures, and files are appropriately documented and in correct order

Work collaboratively with the team to ensure 24/7 coverage for the residential program

Assisting with managing call offs, ensuring coverage of shifts, and participating in an on-call schedule between SUD Residential & Crisis, and a on-call rotation for coverage of shifts within SUD Residential

Address and resolve interpersonal conflicts within the team, promoting a healthy and productive work environment

Provide guidance and support in managing challenging situations or client-related issues

Collaborate with the Clinical Manager to address staffing needs and optimize team performance

Participate in regular meetings with the Clinical Manager to discuss staff supervision and program operations

Facilitate the onboarding and orientation process for new clinical staff members

Provide guidance and support to ensure a smooth transition into their roles

Qualification

LCDC IIILPCSupervisory experienceSubstance use treatmentAssessmentDiagnosisLeadership qualitiesTime managementCommunication skillsProblem-solving skillsTeam collaboration

Required

Minimum LCDC III

3-5 years of relevant experience including supervisory experience

Able to drive company vehicle

This is a salaried position, and the Clinical Coordinator is expected to work more than 40 hours per week. Given the nature of the program, flexibility in working hours is essential to meet the demands of a 24-hour, 365-day operation