Farmers Union Agency ยท 4 days ago
Property & Casualty Insurance Customer Service Representative
St Paul, MN
Full-time
Hybrid
New Grad, Entry Level
$45K/yr - $75K/yrFarmers Union Agency is hiring for a Property & Casualty Insurance Customer Service Representative to support clients with their insurance needs. This role involves assisting clients with various insurance questions, making policy changes, and providing excellent customer service through effective communication.
Auto InsuranceCommercial InsuranceInsuranceLife Insurance
Hiring Manager
Josh Vickerman CIC, LUTCF
Responsibilities
Assist clients with auto, home, commercial and farm P&C insurance questions
Make policy changes, process renewals, and handle cancellations
Explain coverage, billing, and policy documents in a clear, friendly way
Issue ID cards, certificates of insurance, and other policy requests
Work with insurance carriers to resolve client needs
Keep client information accurate and up to date
Spot opportunities to help clients with additional coverage and refer them to licensed producers
Deliver excellent customer service by phone and email
Assist the Licensed Agent/Producer in operating and growing their business
Qualification
Required
Customer service, administrative, retail, hospitality, banking, mortgage, or call-center experience
Strong communication and organization skills
Comfort using computers and learning new systems
Ability to manage multiple tasks and stay detail-focused
Active Property & Casualty license or able to obtain within 60 days
Preferred
Prior insurance experience
Benefits
Health, dental, vision, life, and LTD insurance
401(k) with employer match
Bonus based on performance
Flexible Schedule
Paid time off and holidays
Supportive, collaborative work environment
Opportunities for growth, training, and leadership in shaping agency operations
Company
Farmers Union Agency
Farmers Union Agency is an insurance agency that provides personal and business insurance services.
Founded in 1947
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase