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PNC · 2 days ago

Implementation Analyst - Treasury Management Service & Implementations

United States

Full-time

Remote

Entry Level

$37K/yr - $92K/yr

1+ years exp

PNC is a leading financial services company, and they are seeking an Implementation Analyst within their Treasury Management Service & Implementations organization. The role involves implementing new products and services for clients, analyzing requirements, and ensuring positive client experiences while managing multiple implementations simultaneously.

BankingFinanceFinancial Services

No H1B

Responsibilities

Implements moderately complex new products and services for clients. This includes analyzing requirements and gathering deliverables to complete the implementation, performing maintenance on existing client profiles and maintaining client-specific operating procedures. May provide sales or consultative support to clients in selected deals

Utilizes data provided from sales and/or sales support personnel to establish or update client-specific information for assigned product. Coordinates and produces data for pre-implementation validation

Analyzes, assesses and documents client requirements while adhering to established processes and procedures. Verifies implementation work done by other staff

Escalates or addresses challenges and may train clients on products and/or services. Ensures positive ongoing client experiences

Manages multiple implementations simultaneously; reports/drives progress relative to service level performance. Facilitates/participates in internal and external stakeholder meetings

Qualification

PGP EncryptionSecure File Transfer Protocol (SFTP)Data AnalyticsAnalytical ThinkingChange ManagementCustomer SolutionsOrganizational AnalysisWaterfall ModelAccuracyManaging Multiple PrioritiesEffective CommunicationsAttention to Detail

Required

Familiarity with secure file transfer technologies, including PGP encryption, SFTP protocol, and Secure File Gateway (SFG) solutions

Detail-oriented

Great listeners

Comfortable with change

Ability to work independently or with a group

Excellent communication skills

University / college degree with < 1 year of professional experience and/or successful completion of a formal development program

In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered