M&R Hotel Management · 2 days ago
Sales Manager - M&R Hotel Management, New York
New York, NY
Full-time
Onsite
Mid Level
$70K/yr - $80K/yr
3+ years expM&R Hotel Management is seeking a Sales Manager to fill a future need for portfolio expansion. The Sales Manager will be responsible for driving sales functions, developing client relationships, and meeting revenue goals through various sales strategies and customer engagement activities.
ConsultingHospitalityHotelProperty Management
Responsibilities
This is a future need to fill the Sales Manager role for portfolio expansion
The Sales Manager is responsible for the Sales functions of the hotel including, but not limited to soliciting of accounts, developing and growing client relationships/business, consistently up-selling the hotel's rooms to meet or exceed set sales & hotel goals, prospect and develop new accounts, follows up promptly on leads generated by the lead sources, Corporate Office and responds to sales inquiries, initiates new sales, prospects and qualifies leads and solicits potential clients, entertains clients, conducts site visits and answers questions, determines rates, prepares proposals, negotiates contracts, services accounts and analyzes lost business for the hotels
Effectively attain assigned sales and revenue goals as well as solicitation call goals
This position demands a flexible schedule and is client/event driven; this individual must be available days/nights/holidays/weekends based on the needs of the client and the Hotel
Draft proposals, contracts, letters, and reports in a timely manner
Sell, coordinate and execute agreements for Group business
Effectively communicate to all hotel departments the information necessary to successfully execute the group's needs
Solicits new and existing accounts to meet/exceed revenue goals
This involves making new client calls, direct sales calls, sales blitzes, and hotel tours
In addition, maintaining good working relationships with existing clients
Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations; Interacts with guests to obtain feedback on product quality and service levels
Develop & implement SMART plans quarterly
Maintains well documented, accurate, organized and up-to-date Sales Force in order to serve clients and employer in the most expedient, organized and knowledgeable manner
Promptly follows up on all customer needs and inquiries timely and efficiently
Ideally, the candidate will have 3-5 years selling experience in Group, FIT and Business Travel Sales experience
Contact customers in-house to promote goodwill and foster additional business, repeat bookings and referrals
Handle account details so all pertinent aspects of solicitation and closing are complete and documented
Collaborate with various departments to ensure flawless execution and participate in solving problems with other departments related to business booked
Maximize revenue by selling all facets of the hotel to previous, current, and potential clients
Use professional sales techniques to negotiate the best possible terms and conditions that satisfy customer (internal and external) requirements
Maintain hotel relationships with key accounts to increase customer satisfaction and account revenue
Develop and conduct persuasive sales presentations to prospective clients
Travel locally to conduct outside sales calls, promote the hotel, conduct site inspections, and review competition’s business
Research periodicals, internet, trade journals, and other publications to learn about potential business opportunities
Prepare information for, meet with, and entertain clients as deemed appropriate by potential business from that account
Attend or host hotel events as required
Audit or assist with client billing as required
Follow brands sustainability guidelines and practices
Perform other duties as assigned by management, of which employee is capable of performing
Qualification
Required
Effectively attain assigned sales and revenue goals as well as solicitation call goals
This position demands a flexible schedule and is client/event driven; this individual must be available days/nights/holidays/weekends based on the needs of the client and the Hotel
Draft proposals, contracts, letters, and reports in a timely manner
Sell, coordinate and execute agreements for Group business
Effectively communicate to all hotel departments the information necessary to successfully execute the group's needs
Solicits new and existing accounts to meet/exceed revenue goals
This involves making new client calls, direct sales calls, sales blitzes, and hotel tours
Maintaining good working relationships with existing clients
Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations
Interacts with guests to obtain feedback on product quality and service levels
Develop & implement SMART plans quarterly
Maintains well documented, accurate, organized and up-to-date Sales Force in order to serve clients and employer in the most expedient, organized and knowledgeable manner
Promptly follows up on all customer needs and inquiries timely and efficiently
Ideally, the candidate will have 3-5 years selling experience in Group, FIT and Business Travel Sales experience
Contact customers in-house to promote goodwill and foster additional business, repeat bookings and referrals
Handle account details so all pertinent aspects of solicitation and closing are complete and documented
Collaborate with various departments to ensure flawless execution and participate in solving problems with other departments related to business booked
Maximize revenue by selling all facets of the hotel to previous, current, and potential clients
Use professional sales techniques to negotiate the best possible terms and conditions that satisfy customer (internal and external) requirements
Maintain hotel relationships with key accounts to increase customer satisfaction and account revenue
Develop and conduct persuasive sales presentations to prospective clients
Travel locally to conduct outside sales calls, promote the hotel, conduct site inspections, and review competition's business
Research periodicals, internet, trade journals, and other publications to learn about potential business opportunities
Prepare information for, meet with, and entertain clients as deemed appropriate by potential business from that account
Attend or host hotel events as required
Audit or assist with client billing as required
Follow brands sustainability guidelines and practices
Perform other duties as assigned by management, of which employee is capable of performing
Company
M&R Hotel Management
M&R Hotel Management is a hospitality management company.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase