Client Service Representative jobs in United States
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Community Veterinary Partners · 1 day ago

Client Service Representative

Community Veterinary Partners is seeking a dedicated Client Service Representative for their practice, the American Animal Hospital. The role involves providing excellent customer service at the front desk, managing client interactions, and ensuring smooth operations in a fast-paced veterinary environment.

Health CareHospitalService Industry

Responsibilities

Answer a high volume of phone calls
Provide information about our products and services
Checking in/out clients
Document and update patient records
Coordinate and schedule appointments and surgeries
Process invoices and payments
Respond to client emails/texts and process faxes
Communicate with doctors and technical staff to ensure pet health care needs are taken care of
Various other clerical duties as assigned

Qualification

Customer service experienceVeterinaryMedical experienceMultitasking abilityInterpersonal skillsProfessional demeanorWritten communicationVerbal communication

Required

Previous experience in customer service in veterinary or medical setting
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills

Preferred

Experience dealing with clients face to face as opposed to over the phone

Benefits

Competitive benefits
401(k)

Company

Community Veterinary Partners

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Community Veterinary Partners co-owns and manages hospitals with veterinarian owners to create a long-term and sustainable practice.

Funding

Current Stage
Late Stage
Total Funding
$1.63M
2019-01-01Private Equity
2015-11-17Acquired
2012-01-23Series B· $1.13M

Leadership Team

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Fali Sidhva
CEO
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Kevin Ruffe
Chief Executive Officer
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Company data provided by crunchbase