City of Tualatin ยท 5 days ago
Police Services Technician
Tualatin, OR
Full-time
Onsite
Entry Level
2+ years expThe City of Tualatin is pleased to offer the rare opportunity to join our team as a Police Services Technician. This role involves providing customer service and administrative support within the Tualatin Police Department, including data entry, report processing, and public interaction.
Government Administration
Responsibilities
Provide strong customer service and has frequent contact with people from diverse backgrounds
Monitors cameras and entrance to the building and provides initial non-emergency contact with the public and representatives of other agencies for the department at a public counter or over the phone
Routinely uses computer, phone or radio while handling frequent interruptions from customers at the service counter
Transcribes, generates and distributes police reports to the appropriate agencies
Query, enters, verifies, confirms, clears and locates a variety of critical data in Leds/NCIC
Advise officers on all court appearances and cancellations in a timely manner using the court calendaring system. Coordinates with the courts for officers to appear including notification of scheduled time off. Forwards copies of reports and citations to officers prior to court appearance
Responds to requests for information. Receives complaints from the public, resolves issues as appropriate and/or refers to others. Records a variety of routine information from visitors or callers including activities of suspicious persons and vehicles, traffic problems, impounded vehicles and found property
Processes and ensures compliance with highly confidential records to include expungements and sealed orders from the various courts
Maintains the department's case files, citations, and court appearance tracking data
Operates various office equipment such as personal computer, two-way radio, multi-line phone system, calculator, copy machine, fax machine, printer, and electronic security system
Collects fees for alarms, towed vehicles and reproduction of police reports. Assists public with accident reports
Provides vehicle releases to the public, which includes verifying vehicle insurance information, driving status, vehicle ownership and the collection of fees
Prepares and updates statistical report for new media regarding weekly law enforcement activities. Prepare, print and distribute local media report
Provides assistance to department staff, various agencies and the public with subpoenas, mail processing, reports, statistics and the relay of information
Drives to trainings when appropriate
Qualification
Required
High school diploma or GED
Ability to obtain LEDS Certification within a time period as established by the supervisor
Possession of a valid Oregon driver's license
Ability to read and comprehend simple instructions, short correspondence, and memos
Ability to write simple correspondence
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
Ability to deal with problems involving a few concrete variables in standardized situations
Knowledge of Database software and Word Processing software
Working knowledge of law enforcement rules, regulations and procedures
Ability to learn, understand and have a working knowledge of FBI NIBRS codes and Oregon State Statutes
Ability to learn, correctly interpret, and apply the policies and procedures of a law enforcement agency
Ability to learn to process digital fingerprints and maintain credentials
Skill in organizing, filing and maintaining accurate records
Skill in typing accurately
Skill in performing general arithmetic computation accurately
Skill in the operation of various modern office equipment, including a two-way radio, multi-line telephone, calculator, copy machine, fax machine
Ability to work different shifts, which may include evenings, weekends and holidays
Ability to sit; use hands to finger, handle, or feel and talk or hear
Ability to stand; walk; climb; balance; stoop, kneel crouch, or crawl and taste or smell
Ability to frequently reach with hands and arms
Ability to occasionally lift and/or move up to 25 pounds
Preferred
Associate's degree
Minimum of 2 years of clerical/administrative experience in a law enforcement field
Benefits
Health
Dental with orthodontia
Vision
Life insurance
Voluntary life insurance plans
Flexible spending accounts for health care and dependent care
An employee assistance program
Voluntary deferred compensation programs
Company
City of Tualatin
The Community Tualatin, population 27,000, is a dynamic, vibrant community ideally located just 12 miles south of Portland and 30 miles north of Salem, the state capitol.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase