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Houston Methodist · 7 hours ago

Patient Observation Technician - Nights

Houston, TX

Full-time

Onsite

New Grad, Entry Level

0+ years exp

Houston Methodist is a leading healthcare institution, and they are seeking a Patient Observation Technician to provide continuous electronic observation and surveillance of patients. This role involves assisting in patient care, communicating with nursing staff, and ensuring patient safety.

Health CareMedical

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Promotes a positive work environment with the interprofessional care team. Participates in teamwork by responding positively to requests for assistance. Works well with others to make contributions to the work effort as a whole and facilitates problem resolution

Interacts with peers, staff and patients in a supportive and respectful manner. Encourages open communication to achieve mutual understanding. Communication is positive and professional. Collaborates with all members of the interprofessional team by actively communicating and reporting pertinent patient care information in a clear and timely manner

Provides contributions towards improvement of department scores for turnover/retention/employee satisfaction on unit-based scorecard, i.e. peer-to-peer accountability

Functions as a liaison between patients, families and staff to troubleshoot and resolve telesitter issues

Responds quickly, logically and patiently to questions or requests from patients and hospital staff. Organizes daily work flow, problem-solves basic and routine matters, and prioritizes simultaneous situations, seeking guidance and assistance from preceptor, licensed nurse, or management when needed

Maintains visual observation of assigned patients at all times and verbally redirects patients over digital 2-way audio device

Delivers AvaSys Mobile Carts to patient rooms, sets up the unit, and assists with testing of the unit’s position, camera, and audio speaker

Contributes towards improving department scores for patient satisfaction on unit-based scorecard through peer-to-peer accountability, i.e. shift handoff/report

Communicates with interdisciplinary team and responds quickly to patient behavioral changes Reports observations, conditions and problems of patients to licensed personnel to achieve desired patient outcomes. Provides for the privacy of patients and families, keeping the safety of the patient in mind

Provides appropriate hand-off at change of shift at patient bedside to communicate and collaborate, promoting patient-centered care

Seeks help and/or advice as soon as possible when patient appears to pose a threat to themselves or others. Participates in a collaborative identification and reporting of patient safety issues

Contributes towards improving quality and safety scores on the unit-based scorecard, through peer-to-peer accountability

Uses resources efficiently; does not waste supplies. Self-motivated to independently manage time effectively and prioritize daily tasks, minimizing incidental overtime. Utilizes time between heavy workloads efficiently and helps other team members

Seeks guidance and validation of knowledge base, skill level and decision making as necessary, especially in areas of question, from preceptor and assigned licensed personnel. Completes and updates the individual development plan (IDP) on an on-going basis

Offers innovative solutions through participation in performance improvement projects and shared governance activities

Qualification

BLS - Basic Life SupportAvaSys TeleSitter SolutionDirect patient care experienceWindows-based environmentCustomer service focusEffective communicationTeamworkProblem-solvingTime management

Required

High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)

Six months of direct patient care experience or enrolled in a school of nursing program with a completed first clinical rotation

BLS - Basic Life Support or Instructor (AHA) - American Heart Association

Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations

Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security

Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles

Demonstrates understanding and proficiency of the use of the AvaSys TeleSitter Solution software and navigates a windows-based environment

Demonstrate ability to maintain poise under stress

Completes required continuous training and education, including department-specific requirements

Company

Houston Methodist

Glassdoor4.3

Houston Methodist is one of the nation’s leading health systems and academic medical centers.

Founded in 1919

Houston, Texas, USA

10001+ employees

http://www.houstonmethodist.org/

H1B Sponsorship

Houston Methodist has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (15)

2024 (11)

2023 (14)

2022 (12)

2021 (10)

2020 (10)