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HunaTek · 9 hours ago

Zscaler SME/Lead

Washington, DC

Full-time

Onsite

Senior Level, Lead/Staff

8+ years exp

HunaTek is seeking an experienced Zscaler Engineer to support, maintain, and optimize an existing Zscaler implementation for a Government Agency. The ideal candidate will leverage their expertise in Zscaler Internet Access and Zscaler Private Access to ensure secure and seamless network connectivity for enterprise environments.

Information TechnologyIT InfrastructureStaffing Agency

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Provide ongoing operational support, maintenance, and engineering with regards to the full Zscaler product suite (ZIA, ZPA, ZDX) and related technologies for a currently deployed Zscaler implementation

Configure and tune the system to optimize performance and/or alerting

Leverage expertise and experience to actively troubleshoot complex networking and security issues related to Zscaler

Provide guidance on all aspects of Zscaler network and security capabilities for the customer

Ensure compliance with security standards, policies, and best practices for IT systems and data protection

Collaborate with cross-functional teams to integrate Zscaler with existing network, firewalls, external vendors, and server infrastructure to deliver high-quality technical support

Develop and maintain technical documentation, including network diagrams and security policies

Design, implement, and optimize Zscaler solutions, often as part of a broader SASE/Zero Trust strategy, ensuring alignment with security standards

Configure and fine-tune URL filtering, threat protection, DLP, and SSL inspection policies for diverse user groups (remote, branch)

PAC / tunnel / GRE/IPsec onboarding and troubleshooting for sites and laptops

Manage change control / exceptions

Support SSL Inspection, DLP, Firewall, and DNS

Onboarding internal apps (defining app segments, segment groups, server groups)

Connector placement, routing, HA design

Qualification

Zscaler Internet Access (ZIA)Zscaler Private Access (ZPA)Zscaler Digital Transformation Administrator (ZDTA)Zscaler Digital Transformation Engineer (ZDTE)Zscaler Digital Experience Administrator (ZDXA)Networking protocolsCloud service providersZero Trust principlesPythonAnsibleTerraformCybersecurity principlesTeam collaboration

Required

Bachelors Degree and 8+ years of experience in network security, cloud security, or related fields. Additional years of experience may be substituted in lieu of degree

2+ years of experience hands-on with Zscaler deployments in a professional support role

Experience deploying and operating ZScaler ZIA, ZPA, and ZDX for large enterprises

Deep understanding of Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA), and Zscaler Client Connector

Experience with deployments and management of App Connectors and Branch Connectors

Familiarity with Zscaler's cloud architecture and security services

Strong knowledge of networking protocols (TCP/IP, HTTP/HTTPS, DNS, etc.)

Solid network and cybersecurity fundamentals knowledge

Knowledge of cybersecurity principles and best practices

Familiarity with cloud service providers (AWS, Azure, Google Cloud)

Understanding of Trusted Internet Connections (TIC)

Fundamental knowledge of MPLS and WAN routing principles

Fundamental knowledge of IPv4 and IPv6 protocols