State of Florida · 1 week ago
STATE VETERANS' SERVICE OFFICER - 50950014
St. Petersburg, FL
Full-time
Onsite
Mid Level
$45K/yr - $45K/yr
3+ years expThe State of Florida is seeking a State Veterans' Service Officer to join the Veterans Affairs team at the Bay Pines VA Medical Center. The role involves performing administrative and professional duties to assist veterans in applying for benefits, advocating for their needs, and providing accurate information regarding state and federal veterans' benefits.
Government Administration
Responsibilities
Perform administrative and professional duties required to work within the medical clinic and vet center as needed, interviewing veterans and family members, preparing and submitting claims for benefits to the U.S. Department of Veterans' Affairs
Advocate with purpose and passion for Florida veterans and link them to superior services, benefits and support
Meet, interview, counsel, using VA Data systems and obtain information in order to prepare and submit claims for any / all federal and state benefits that each client may be entitled to receive
Assist in preparing and perfecting appeals, provide representation at fee basis, hardship eligibility hearings, request for waivers of federal entitlements, military discharge review hearings or Regional Office VA hearings as required
Review and interpret VA laws, rules and regulations affecting veteran’s entitlements in applying for federal and state veterans’ benefits
Respond to telephonic or written inquiries from citizens, veterans, dependents, Post, Chapter, County, and State Veterans' Service officers with accurate and complete information
Provide accurate and current information relative to problems with the administration of benefits with the local agency of jurisdiction, process daily incoming mail and correspondence
Complete forms and documents utilizing the Department's Systems
Visit each new admission to the medical center at the request of the veteran or health care provider within 48 hours of the request
Assist all accredited organizations, state, county or others in obtaining medical information necessary to support claims for benefits
Maintain rapport and liaison with VA outpatient staff regarding case development and treatment to support claims processing and advocacy issues
Confer with clinic, service center and medical center staff as required
Safeguard and protect all private medical information and claims information in accordance with appropriate regulations and statutes
Represent the Florida Department of Veterans' Affairs by providing briefings and information on State and Federal veterans benefits at local events, military bases, medical center meetings, and community fairs and other events as determined your supervisor and the department
Represent FDVA on committees, advisory boards and consumer service programs established at VA medical centers and satellite outpatient facilities
Deploy and provide assistance during State emergencies such as providing assistance at disaster recovery centers (DRC) throughout the state after natural disasters
Assist in preparing forms, obtaining signatures, financial data, and personal information for veterans requesting admission to State Veterans' Nursing Homes
Visit and provide on-site assistance, claims preparation and submission of claims to all Florida National Guard units in the geographical area
Maintain contact with all guard and reserve units and active military installations in the Florida geographical area
Perform other related duties to include but not limited to, attendance at conferences, seminars, schools of instruction and upon request serve as an instructor, or speaker at public events
Other related duties as assigned by supervisor
Qualification
Required
Applicant must have served as a member of the Armed Forces of the United States and separated from such service with an honorable discharge. A DD-214 member copy 4 or comparable document MUST accompany your application
Must have a valid Florida driver's license
Must have the ability and willingness to deal effectively and professionally at all times with diverse individuals
Excellent customer service skills
Excellent interpersonal skills: ability to work effectively with others
Effective Team Player
Excellent written communication skills
Strong organization skills and ability to multi-task
Successful completion of the due diligence process, to include but not limited to, a Level II background check and drug screen
Preferred
Three (3) years' employment experience as a Veterans Service Officer or comparable title / experience counseling and handling veterans' affairs
A Bachelor's degree from an accredited college or university. E-7 or above rank may substitute for the required education. Direct experience may substitute for the degree requirement on a year for year basis
Proficiency in Microsoft Office Suite: Word, Excel, and Outlook
Proficiency in web-based applications and specialized internet research
Experience with FDVA Vetra-Spec and VA VMBS program applications
Benefits
Excellent retirement package and optional deferred compensation plan.
Health, vision, dental, disability, and other supplemental insurance available at reasonable premium rates.
Paid vacation and sick leave.
Nine (9) paid holidays and personal day.
Tuition waiver available for State Universities and Community Colleges (up to 6 credits per semester).
Company
State of Florida
The State of Florida is an online telephone and email directory for state government agencies and employees in Florida.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Richard Herstein, MD, MHA, MBA
Chief Hospital Administrator (CEO) and Chief Medical Officer (CMO)
Jimmy Patronis
Chief Financial Officer
Recent News
St Pete Catalyst
2026-01-25
St Pete Catalyst
2026-01-14
2026-01-14
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