DemandFactor ยท 1 day ago
Client Success Representative Agency Team (Remote)
United States
Full-time
Remote
New Grad, Entry LevelDemandfactor is seeking a Client Success Representative for their Agency Team, which plays a vital role in building and maintaining strong relationships with B2B agencies. The position involves proactive communication and problem-solving to ensure agency satisfaction and support business growth through relationship management and outreach efforts.
AdvertisingBrand MarketingContent CreatorsContent MarketingDigital MarketingEmail MarketingLead GenerationMarketing
Responsibilities
Act as the primary contact for B2B agencies, addressing their needs and ensuring a seamless experience
Foster strong, long-term relationships that contribute to agency retention and satisfaction
Provide ongoing support to agencies to maximize their success with our services
Conduct outreach efforts to establish connections with potential B2B agencies and generate new opportunities
Expand our network by identifying and securing partnerships with new agencies
Develop strategies to drive growth within existing agency relationships
Assist in planning and executing events such as in-person meetings, webinars, and networking sessions for agency clients
Work closely with internal teams to ensure events are well-organized and align with business goals
Conduct research to identify industry trends and potential partners, contributing to targeted outreach strategies
Collaborate with agencies to explore new opportunities and expand service offerings within existing accounts
Provide follow-up communications to ensure agency satisfaction and uncover additional partnership opportunities
Assist senior team members in daily activities, supporting overall business objectives
Qualification
Required
Ability to manage multiple agency accounts and projects simultaneously
Experience in client success, sales development, or a related field
Strong interpersonal and communication skills to establish and maintain relationships
Proficiency in CRM software and other client management tools
Excellent organizational skills and attention to detail
A proactive, self-motivated approach to problem-solving
Ability to collaborate effectively across teams
Customer-focused mindset with strong analytical skills
Preferred
Experience in event planning is a plus
Company
DemandFactor
Demand Generation and Performance Marketing Company
Founded in 2022
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase