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QTS Data Centers · 21 hours ago

CRM Solution Architect - Salesforce

Duluth, GA

Full-time

Onsite

Senior Level

7+ years exp

QTS Data Centers is seeking a CRM Solution Architect to design, implement, and govern scalable solutions that align with business objectives. This role involves serving as a trusted advisor, connecting business strategy with technical execution, and driving digital transformation initiatives.

Cloud ComputingCloud InfrastructureData CenterWeb Hosting

No H1B

U.S. Citizen Only

Responsibilities

Design scalable, maintainable, and high-performing Salesforce and CLM solutions that align with enterprise standards

Assess existing business processes and translate them into effective technical specifications and architecture diagrams

Collaborate with stakeholders and technical teams to define solution roadmaps and create prototypes or proofs of concept

Oversee the technical implementation, configuration, and customization of Salesforce solutions and integrations

Direct integration efforts using middleware tools and ensure seamless interoperability with other business systems

Validate solutions through testing, performance tuning, and troubleshooting complex technical issues

Ensure adherence to security, data governance, and change management policies

Promote Salesforce best practices and mentor developers and admins on architecture principles

Stay current with Salesforce releases and recommend relevant enhancements

Qualification

Salesforce architectureSales Cloud expertiseService Cloud expertiseMarketing Cloud expertiseApex developmentSalesforce configurationCI/CD pipelinesData governanceMentoring teamsAnalytical skillsAgile methodologiesProject management toolsSalesforce certificationsMuleSoft developmentCommunication skillsCollaboration skills

Required

7+ years of Salesforce experience, including at least 3 years in an architect role

US Citizenship for this position is required by law due to federal customer contracts

Expertise in Sales Cloud, Service Cloud, and Marketing Cloud

Extensive experience with Salesforce development tools including Apex (APIs, Triggers, Classes, Web Services), Visualforce, and middleware integrations

Hands-on experience with Salesforce configuration, Workflow Alerts and Actions, and Approval Workflows

Strong background in security and data governance best practices and methodologies

Experience with CI/CD pipelines and DevOps tools for Salesforce, as well as Salesforce Robotic Testing tools

Proven experience mentoring or leading technical teams with measurable growth outcomes

Strong communication, collaboration, and analytical skills, with a proactive, can-do attitude