Texas Department of Family and Protective Services · 1 day ago
Management Analyst IV
Austin, TX
Full-time
Onsite
Mid, Senior Level
$5,797.66/mo - $9,508.25/mo
3+ years expThe Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. The Management Analyst IV role involves conducting advanced organizational and policy analysis, leading complex studies, and providing recommendations for operational improvements within the agency.
Individual & Family Services
No H1B
Responsibilities
Collects and analyzes data in areas such as workload, operational, business, and managerial practices; staff utilization; organizational structure and development; and space utilization
Conducts readiness assessments for change initiatives, analyze results, and report findings to management
Reviews and evaluates new or improved business and management practices
Conducts research upon request related to areas of work assigned and provides written reports of findings
Monitors and reviews current organizational, procedural, and operational systems for effectiveness, efficiency, and conformance to established guidelines
Develop new or modify existing operational program policies, procedures, goals, and objectives
Conducts quality assurance analysis of Human Resources functions / processes and prepares reports on findings
Consults with management to initiate studies; identify priorities; and define study scope, purpose, objectives, time frames, and resource requirements
Conduct special projects
Interpret historical, current, and projected data to identify problems, causes, gaps, and areas for which procedural or system changes are recommended or indicated
May be assigned to conduct complaints processing or internal investigations of DFPS staff misconduct
Researches historical, current, and projected data to identify problems, causes, and areas for which procedural or system changes are indicated
Review industry developments and make recommendations for possible agency application
Keeps abreast of trends (including but not limited to, changes in state and federal legislation) in all areas of Human Resources and makes recommendations for needed changes
Researches new or improved business and management practices for application to agency programs or operations
Coordinate, plan, and direct organizational studies and evaluations
Design, evaluate, recommend, and approve changes to forms and reports
Analyzes new or proposed legislation or regulations to determine their effect on program operations, management, and the workforce
Evaluate industry developments and make recommendations for possible agency application
Evaluate agency functions and activities being considered for conversion to contract operations
Develop recommendations for improvement and corrective action to standardize or improve organizational systems
Develop solutions to organizational issues and concerns, develop organizational change strategies and plans, and/or conduct training for implementation of organizational solutions, strategies, and plans
May cross-train to assist with reports impacting hiring decisions, as needed
Oversees the Employee Performance Evaluation program
Conducts studies of employee or organizational efficiency and productivity and recommends changes or improvements in organization, staffing, work methods, and procedures
Advise management on agency studies
Review and evaluate recommendations for improvement and corrective action to standardize or improve organizational systems
Facilitate meetings with stakeholders from all areas and levels of the agency to gather necessary information for guidance documents
Help implement change management plans
Prepare comprehensive technical records and reports to present and interpret data, identify alternatives, and make and justify recommendations
Conduct training on new methods and procedures
Review comprehensive technical records and reports that present and interpret data, identify alternatives, and make and justify recommendations
Oversee, plan, and direct organizational studies of work problems; ensure change initiatives meet objectives
Conduct readiness assessments for change initiatives, analyze results, and report findings to management
Attends meetings regarding upcoming design changes to assess any changes needed in Human Resources protocols and communicate those changes with leadership
Review upcoming change and design documentation to identify any impacts to Human Resources practices
Analyzes the organization's environment, processes, resources, culture, and capabilities related to proposed changes
Assesses the potential risks associated with implementing the change and reports any external factors that could impact the success of the change
Conduct training on new methods and procedures
Prepares training materials to support internal and external training events
Provide education to Human Resources staff regarding changes, as needed
Assists staff in understanding updates and changes
Works with HR management to deliver training content to HR employees as directed
Conduct special projects
Responsible for managing the project lifecycle for all assigned projects
Conducts any special project needs identified by Human Resources leadership
Represent Human Resources at the subject matter expert in stakeholder meetings for external projects
Works with HR management to assess the business needs, benefit, and desired outcomes for projects
Completes close out or final reports related to projects success / implementation
Review industry developments and make recommendations for possible agency application
Reviews potential changes needed in Human Resources processes
Develops and maintains a network of HR best practices resources
Keeps abrest of state and federal regulation changes related to HR functions
Performs ad hoc research and prepares reports related to Human Resources functions and best practices
Develop solutions to organizational issues and concerns, develop organizational change strategies and plans, and/or conduct training for implementation of organizational solutions, strategies, and plans
Establish, monitor and maintain the guidelines for Human Resources changes
Create templates for newly identified changes required for current trainings, solutions, etc
Fosters open communication and develops relationships with agency leadership in order to effectively manage organizational change
Uses process management techniques and strategies to ensure that teams are following the best processes for completing their work in an efficient and timely manner
Design, evaluate, recommend, and approve changes to forms and reports
Acts as HS's point of contact and Subject Matter Expert in the creation and updating of all HR forms
Prepares concise, comprehensive reports to present, identify alternatives, and make and justify recommendations on revisions
Review design documentation for Human Resources forms to recommend changes on identified issues for Human Resources
Ensures forms are within accessibility guidelines
Advise management on agency studies
Communicate any needed changes in procedures with Human Resources leadership identified in any studies or projects
Assists Human Resources leadership with information required for various requests
Provides technical support, as the HR subject matter expert, in various DFPS workgroups and keeps HR leadership apprised of the workgroup's progress and findings
Interpret historical, current, and projected data to identify problems, causes, and areas for which procedural or system changes are indicated
Research and provide historical data and documentation for Human Resources issues
Collects, queries, and analyzes data using standard statistical tools, applications, methods, and techniques
Performs internal HR quality assurance functions in order to identify inefficiencies
Works with HR leadership to correct identified deficiencies
Review and evaluate new or improved business and management practices
Produce quality reports and recommend any needed changes in practices to Human Resources leadership
Manages HR process improvement projects including evaluation and reporting of new processes projects
Review and evaluate recommendations for improvement and corrective action to standardize or improve organizational systems
Evaluate new defects to ensure proposed corrections are consistent and accurate
Attend meetings with Information Technology to establish priority and severity for known defects
Reviews process improvements project plans to ensure intended results like enhanced employee performance or clearer process milestones and tasks
Review comprehensive technical records and reports that present and interpret data, identify alternatives, and make and justify recommendations
Interprets data analysis results to identify significant differences and trends in data to inform decisions by Human Resources leadership
Review and design documentation to establish possible solutions to newly identified issues and provide staff with timely resolutions
Uses statistical data in reporting to drive HR decisions
Reviews HR reports to ensure the data and messaging is consistent and appropriate
Evaluate agency functions and activities being considered for conversion to contract operations
N/A
Evaluate industry developments and make recommendations for possible agency application
Monitors standards of quality assurance methods to ensure compliance by Human Resources
Stay current on the needs of different Human Resources publications, statutes, rules, etc. to provide consistency and timely resolutions for issues
Prepares recommendations for HR leadership related to policy, process, forms, and communications related to industry changes
Facilitate meetings with stakeholders from all areas and levels of the agency to gather necessary information for guidance documents
Facilitates meetings with stakeholders from various DFPS departments/divisions to establish or maintain Human Resources standards and expectations
Provide Human Resources information in meetings
Oversee, plan, and direct organizational studies of work problems; ensure change initiatives meet objectives
Collaborates and coordinates with the DFPS Communications division to design, evaluation, recommend and approve changes to HR forms
Solicits feedback from divisional staff regarding the effectiveness of HR reporting
Manages internal HR process improvement projects and change initiatives
May be assigned as HR's subject matter expert to agency process improvement projects and change initiatives
Help implement change management plans
Develops, reviews, and analyzes changes to reports that summarize HR-related processes that show a pattern of policy violations, as needed
Responsible for accurately reviewing other reports and reporting on the status and progress of HR operations, as requested
Performs related work as assigned. Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned
Assists and acts as the backup for the workers compensation, position classification and compensation, veteran's liaison, employee relations, and employee records functions in time of absence or need
Qualification
Required
Graduation from an accredited four-year college or university
Three years' of progressively responsible relative work experience. Work experience may include, but not limited to: Professional experience performing policy analysis and/or legislative analysis, including evaluating and recommending changes to current and new policies, forms, and reports; Professional experience analyzing work problems, including reviewing and evaluating new or improved business and management practices; Experience planning, organizing, and coordinating process improvement or business improvement projects; Experience engaging with internal and external stakeholders; Experience preparing reports, briefings, or presentations for management or leadership
Preferred
Experience in the analysis and interpretation of complex written material within state or federal agency, or local government is preferred
Experience in analysis and interpretation of complex data to identify trends or make data driven decisions is preferred
Benefits
100% paid health insurance for you, and 50% paid for eligible family members—saving you hundreds every month in out-of-pocket medical costs
Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans
Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that’s time off you’re actually paid for)
Optional dental, vision, and life insurance —at rates much lower than most private plans
Flexible spending accounts for added tax savings on health and dependent care
Employee discounts on things like gym memberships, electronics, and entertainment
You also might qualify for Public Service Loan Forgiveness, which could help you pay off federal student loans faster.
Company
Texas Department of Family and Protective Services
Texas Department of Family and Protective Services is in charge of guarding those who are not guarded, such as children and the elderly.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Prarthana Basireddy
Chief Technology Officer
Lisa Subia
Chief Financial Officer
Recent News
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