HomeServices of America · 1 day ago
Relocation Manager
San Jose, CA
Full-time
Onsite
Mid, Senior Level
$80K/yr - $92K/yr
3+ years expHomeServices of America is a company focused on relocation services, and they are seeking a Relocation Manager to oversee the administration and coordination of the relocation process for corporate clients. The role involves managing daily operations, ensuring high-quality client service, and driving profitability through effective business development and networking.
FinanceReal EstateReal Estate Brokerage
Responsibilities
Field incoming and outgoing relocation leads and referrals from sales associates, third-party companies, broker networks, corporate clients, and website leads
Assess client needs and provide expert guidance throughout the entire relocation process
Supervise the "end-to-end" relocation journey, ensuring all administrative milestones are met with precision
Assign sales associates to leads and facilitate communication between all parties, including routine follow-ups with clients and agents
Assist with contract presentations, household goods movement, rental referrals, and property management tasks (maintenance, repair, utilities)
Maintain accurate referral records, databases, and client files while generating necessary reports and tracking systems
Review broker price opinions (BPOs) and assist sales associates with BMAs, marketing reports, closing arrangements, final billings, and commission payouts
Develop and maintain operational plans, budgets, and policies to align with company goals and improve overall profitability and efficiency
Schedule meetings, handle correspondence, prepare newcomer packets, and provide support to other relocation staff on special projects
Actively promote relocation services to company managers and sales associates through internal marketing initiatives, including newsletters, office presentations, and social media
Establish and foster relationships with coordinators in the RELO® network and market services to third-party relocation companies and network brokerages
Represent the brokerage at regional and national industry events and conferences to expand company exposure
Drive recruitment for the agent relocation team and conduct training on relocation policies and procedures
Perform supervisory activities, including training, development, counseling, employee safety, and selection
Prepare annual performance appraisals on assigned staff
Perform additional responsibilities as requested or assigned
Qualification
Required
Bachelor's degree in business or related field or equivalent knowledge and experience
One to three years demonstrated supervisory skills
Proficiency with business software and in Microsoft Office including Word, Excel and Outlook
Effective oral and written communication skills
Strong interpersonal skills and a customer focus
Ability to work independently and as part of a team
Effective analytical, problem solving and decision-making skills
Ability to prioritize and handle multiple tasks and projects concurrently and meet deadlines
Real Estate License
Preferred
Three to five years business experience, real estate and/or relocation experience preferred
Certified Relocation Professional (CPR) preferred
Benefits
Medical
Health Savings Account
Dental
Vision
Life Insurance
Paid Vacation (PTO)
401(k) with employer match
Flexible Spending Account
Employee Assistance Program (EAP)
Company
HomeServices of America
HomeServices is the residential real estate brokerage firm.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2017-01-18Acquired
1999-10-08IPO
Leadership Team
Patty Smejkal
Chief Technology Officer
Renee Gonzales
Vice President Core Services Integration
Recent News
2026-01-13
2025-12-24
Company data provided by crunchbase