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Teltonika · 20 hours ago

Networking and IoT Engineering Specialist

Dallas, TX

Full-time

Hybrid

Entry Level

1+ years exp

Teltonika is currently seeking a Networking and IoT Engineering Specialist to join their team in Dallas, Texas. The role involves consulting with clients on technical issues, providing guidance on product integration, and preparing technical documentation. Additionally, the specialist will conduct training sessions and serve as a liaison for complex technical challenges.

CommercialIndustrialInternet of ThingsTelecommunications

Hiring Manager

Kaylyn Wold, SHRM-CP

Responsibilities

Consult with employees and clients on devices/solution-related technical issues

Provide guidance on integrating our products into client solutions, and addressing their challenges with Teltonika Networks products through written communication and online meetings

Solve technical issues and look for a way to reduce them

Prepare technical documentation and technical tasks

Conduct training sessions for employees and clients on our products and solutions

Self-sufficient resolution of technical issues originating from customer’s configuration, firmware/software, other sources

Preparing documentation for internal and external use (e.g., Teltonika Wiki)

Serve as a liaison between customers and Teltonika Networks R&D/Headquarters for complex technical challenges

Have hands-on experience with Linux based OS, industrial protocols, various networking services and protocols and occasional 3rd party peripherals

Qualification

Linux based OSNetworking protocolsWiFi technologiesVPN configurationTroubleshooting skillsTechnical documentationAT commandsBash scriptingFirewall configurationTelecommunication systemsRouter experience

Required

Have a technical or engineering background

Great communication skills

Working knowledge of software and operating system principles

Knowledge of basic internet technologies (WWW, FTP and etc.)

Basics of telecommunication systems and technologies

Ability to prepare technical documentation

Good knowledge of WiFi technologies: 802.11 g/b/n/ac

Ability and experience configuring VLANs, QoS

Ability and experience configuring various VPN solutions: IPSec, L2TP, OpenVPN, DMVPN, SSTP; good knowledge of their working principles, differences

At least 12-month experience working with routers. Knowledge of 2G, 3G, 4G networks, ability to explain network authentication methods, data session establishment

Experience working with embedded, Linux-based OpenWRT operating system

Good problem solving (troubleshooting) skills

Knowledge and ability to use 'AT' commands

Ability to write simple bash/ash scripts

Knowledge of Firewall principles, ability, and experience configuring Firewall with IPTABLES