TikTok · 1 week ago
Senior Search Evaluation Specialist - USDS
San Jose, CA
Full-time
Onsite
Mid, Senior Level
$110K/yr - $203K/yr
3+ years expTikTok is the leading destination for short-form mobile video, and they are seeking a Senior Search Evaluation Specialist to enhance user search experiences. The role involves collaborating with cross-functional teams to implement search strategies, evaluate new features, and manage projects to drive improvements in user engagement and satisfaction.
Content CreatorsContent DiscoveryMedia and EntertainmentSocial MediaVideo
No H1B
Responsibilities
Collaborate with PM and RD teams based in the US and Mandarin-speaking countries to refine and implement search display strategies, driving improvements and optimization of key product metrics such as user engagement and satisfaction rates
Conduct investigations to lay the groundwork for informed strategy formulation and product iterations of innovative display features in search
Conduct rigorous evaluations to assess the impact and effectiveness of newly implemented features, ensuring they meet strategic goals and user expectations
Gather and analyze search user feedback and performance data to develop insights, contributing to the overall decision-making processes of strategic improvements and optimizations
Independently manage evaluation and investigation projects, and be responsible for the overall process from planning to high-quality analytical outputs
Collaborate closely with Product Managers and technical teams to generate evaluation standards and project SOPs in both English and Chinese. Provide guidance to ensure all project milestones are met and align with the operational standards
Act as a liaison between technical teams and operational units, participating in training and standardization activities to ensure consistency and quality in execution across the operations team
Design and implement proactive operational plans in response to special scenarios or major events, coordinating internal and external resources to ensure efficient implementation and achievement of business goals
Manage and adapt to ad-hoc projects and urgent business requests efficiently, demonstrating flexibility and proactive problem-solving
Leverage understanding of Large Language Models (LLMs) to enhance search relevance, ranking, and user experience
Collaborate with cross-functional teams to operationalize LLM-driven features and monitor their impact on search performance
Qualification
Required
Bachelor's degree or above
Min 3+ years experience in the following: search, content evaluation, or content moderation
In-depth understanding of search engines on TikTok or similar social media platforms
High levels of written and oral fluency in both Mandarin and English are required
Manage cross-functional operational efforts, working with data delivery, engineering, and product teams to ensure the smooth rollout of projects
Preferred
Excellent data analysis and communication skills
Project management experience will be preferred
Flexible, adaptable, proactive and self-motivated, and demonstrated ability to perform well in a rapidly changing environment
Benefits
Medical, dental, and vision insurance
401(k) savings plan with company match
Paid parental leave
Short-term and long-term disability coverage
Life insurance
Wellbeing benefits
10 paid holidays per year
10 paid sick days per year
17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure)
Company
TikTok
TikTok is a short-form video entertainment app and social network platform. It is a sub-organization of ByteDance.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
N Ali Mohamed
CEO
Blake Chandlee
VP Global Business Solutions
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