Applied Industrial Technologies ยท 13 hours ago
Collections Clerk
Cleveland, OH
Full-time
Onsite
Entry Level
1+ years expApplied Industrial Technologies is a leading value-added distributor and technical solutions provider. The Collections Clerk will support the collections department by providing excellent customer service, building relationships, and ensuring timely issue resolution while contributing to process improvements.
Wholesale
Responsibilities
Review and monitor assigned accounts on a daily basis to develop a course of action to resolve past-due amounts
Collection of outstanding receivables on a daily basis through, email, phone and written communication
Maintain documentation of correspondence with the customer and follow up in a timely manner
Partner with field locations, field management and customer to resolve discrepancies, reconcile adjustments and obtain necessary information to facilitate the payment process
Assist in the resolution of cash application issues identified by the customer
Reconcile Customer disputes as they pertain to payment of outstanding balances due
Meet defined department goals and activity metrics
Engage in analysis of account information and make recommendations for problem resolution or process improvement
Qualification
Required
High school diploma, GED or equivalent
1-3 years of experience in collections, customer service, accounting, or similar field
Analytical and problem-solving skills
Excellent interpersonal skills
Company
Applied Industrial Technologies
Founded in 1923, Applied Industrial Technologies is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
David Wells
VP - CFO & Treasurer
Kelly Massee
Business Partner
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