Sedgwick · 6 days ago
Manager Accounts Receivable
TN
Full-time
Hybrid
Mid, Senior Level
7+ years expSedgwick is a company committed to supporting individuals facing unexpected challenges. The Manager of Accounts Receivable oversees AR collections and cash-application activities, ensuring compliance with financial objectives and regulatory requirements while leading a team to optimize cash flow and customer relationships.
BankingInsuranceRisk Management
Responsibilities
Provides leadership and guidance to cash-application and collections team members to achieve performance targets including coaching, mentoring, and setting clear objectives aligned with organizational goals
Provides oversight and drives process improvements in cash-application and collections workflows and systems leveraging automation tools and best practices to increase efficiency and reduce Days Sales Outstanding (DSO)
Interacts with senior management to develop strategies for AR collections and credit risk management ensuring alignment with company financial objectives and risk mitigation policies
Oversees daily cash application processes to ensure timely and accurate posting of customer payments to accounts receivable
Verify and reconcile payment discrepancies, including short pays, overpayments, and unidentified funds, ensuring proper resolution and documentation, implementing corrective actions to reduce aging of unapplied cash and improve cash flow
Collaborates with Sales, Customer Service, and Finance teams to resolve disputes and improve customer experience, foster strong cross-functional relationships and implement root-cause solutions for recurring issues
Presents analysis, reports, and recommendations to stakeholders and senior leadership including aging reports, cash flow forecasts, and actionable insights to support decision-making
Develops and enforces AR cash-application and collections policies, procedures, and guidelines ensuring consistency, compliance, and continuous improvement across all AR operations
Ensures compliance with regulatory requirements and internal controls including adherence to SOX standards, GAAP principles, and company audit protocols
Monitors key metrics (DSO, aging reports) and implements corrective actions as needed using data-driven approaches to optimize collections performance and minimize bad debt exposure
Performs other duties as assigned
Travels as required
Supervises remote collectors, give direction on customer prioritization, give guidance on communication content, triage disputes and escalations received by staff
Provides support, guidance, leadership and motivation to promote maximum performance
Administers company personnel policies in all areas and follows company staffing standards and training recommendations
Interviews, hires and establishes colleague performance development plans; conducts colleague performance discussions
Qualification
Required
Seven (7) - Nine (9) years of related experience to include areas of supervision, project management and related field experience including writing/editing or equivalent combination of education and experience
Background in AR Collections, 3+ years in a supervisory or management role
Demonstrates excellent oral and written communication skills, including the ability to present complex financial concepts clearly to non-financial stakeholders and senior leadership
Proficiency with ERP systems (SAP, Oracle, NetSuite) and AR automation tools; advanced Excel skills; familiarity with reporting tools (Power BI, Tableau)
Advanced data analysis for aging reports, forecasting, and trend interpretation
Strong time management and organizational skills with the ability to prioritize in a high-volume environment, manage multiple deadlines, and ensure timely completion of AR processes and reporting
Demonstrates excellent interpersonal skills with the ability to build strong relationships and collaborate effectively while fostering alignment and resolving AR-related issues
Proven management experience in managing AR teams
Negotiating experience with clients on payment terms and dispute resolution
Ability to create and complete comprehensive, accurate and constructive written reports
Ability to work effectively in a team environment
Ability to meet or exceed Performance Competencies
Preferred
Bachelor's degree in Accounting from an accredited college or university
Licenses as needed
Company
Sedgwick
Sedgwick is the world’s leading risk and claims administration partner, helping clients thrive by navigating the unexpected.
10001+ employees
H1B Sponsorship
Sedgwick has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2024 (10)
2023 (4)
2022 (9)
2021 (14)
2020 (10)
Funding
Current Stage
Late StageTotal Funding
$1.5BKey Investors
Altas PartnersLa Caisse
2024-09-12Private Equity· $1B
2018-12-01Private Equity
2018-09-12Acquired
Leadership Team
Michael Arbour
Chairman & Chief Executive Officer
Kalani Reelitz
Global Chief Financial Officer
Recent News
Morningstar.com
2025-11-10
2025-09-04
Company data provided by crunchbase